Articles
Tag: artificial intelligence
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Lessons Learned from a Chatbot Failure
What can we learn from chatbot failures? As it turns out, a lot.
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Before You Hand Human Resources Over to AI ...
HR is one of the areas where AI tensions are playing out, as companies choose between relying on human expertise or deferring decisions to machines.
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Should Your Organization Be Auditing Their Algorithms?
Not all companies audit their algorithms to ensure fairness and accuracy, but a growing number of experts say they should.
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How Cloud-based Data is Empowering the Digital Workplace
Data, more specifically, data stored in the cloud, is the thread tying digital workplace technologies together. Here is why.
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Workplace By Facebook Assesses Its Impact, ABBYY Buys TimelinePI, More News
Workplace by Facebook analyzes its productivity suite, Gartner names top data integrators, Cisco adds voice transcription to WebEx and more.
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Why Big Data, IoT, AI and Cloud Are Converging in the Enterprise
Technology is at a inflection point and that the principle discussion in the workplace at the moment is how to manage the convergence of these four trends.
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Let 'Ethical by Design' Guide Your Use of Consumer Data
When it comes to today’s consumer data wars, the prize goes to the businesses that are ethical.
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How the Voice Technology Industry Is Transforming
The next generation of voice technology is right around the corner and it’s got the potential to change everything.
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Is AI Poised to Make Bigger Play for Email?
We've already seen AI infiltrating into email, but some observers expect more advancements to be coming soon.
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Number of AI Projects Set to Explode, But Challenges Persist
Gartner is predicting a massive explosion in artificial intelligence projects within a matter of years, but specific factors are holding businesses back.
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Striking the AI and Human Balance in Customer Experience
Excellent customer experience requires striking the proper balance between AI and humans.
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Sentiment Analysis Can Be Valuable if Used Correctly
A subset of natural language processing, sentiment analysis attempts to discover and classify opinion from subjective commentary.
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How Upskilling Can Help Offset Job Losses from AI
Artificial Intelligence may pose a threat to certain types of jobs, but there is a solution though for workers that feel threatened, upskilling.
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Gartner Calls Out Pace of Change, Microsoft and Musk Company Partner and Other News
In this week's digital news roundup, Gartner outlines emerging risks in the digital workplace, Dropbox gets some new video functionality and more news.
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