Articles
Tag: artificial intelligence
-
Coveo and VHT Make Acquisitions, HubSpot Updates Its Suite & More CX News
Covering the news of the week in customer experience and digital marketing software news, leading with Coveo's acquisition of Quibit.
Continue reading...
-
Can Enterprise Workers Really Work Well With AI?
Many organizations are thinking about deploying AI in the workplace. They should also be thinking about how humans and AI will interact.
Continue reading...
-
ICYMI: Are Marketers Ready for 2022? What's Behind Intuit's $12B Acquisition?
Catching up on the highlights from some of our articles on CMSWire.com from last week in our ICYMI feature.
Continue reading...
-
The McDonald’s Model for Human-Machine Collaboration
An early attempt at technological augmentation of workers at scale offers lessons for a fresh wave of adopters.
Continue reading...
-
Uniform Launches Composable DXP, NICE Introduces CX Interactions & More CX News
Uniform launches a composable DXP, NICE introduces CX interactions, and more CX and digital marketing software news.
Continue reading...
-
Why Enterprise AI Needs Human Intervention
In the wake of the Pegasus Spyware controversy there were calls from many quarters for deeper control of AI by humans. Is it necessary?
Continue reading...
-
Gushup Acquires Dotgo to Extend Conversational Messsaging Capabilities
Conversational AI software company Gupshup announced its acquisition of Dotgo last week to extend conversational messaging platform capabilities.
Continue reading...
-
Sprinklr Announces Sprinklr Modern Care
Sprinklr today announced its new AI and automation features — dubbed by the company as the “next generation of Sprinklr Modern Care.”
Continue reading...
-
What Is Ethical AI and Why Is It Vitally Important?
A look at the ways that ethics and diversity are being built into AI and the importance of doing so.
Continue reading...
-
Optimove Obtains $75M to Scale Customer Journeys and Personalization
Optimove announced today a $75 million investment led by global growth investor Summit Partners.
Continue reading...
-
4 Reasons Why Explainable AI Is the Future of AI
Explainable AI (XAI) allows brands to be transparent in their use of AI applications, which increases user trust and the overall acceptance of AI.
Continue reading...
-
Clovers Raises $15 Million to Build an 'Interview Intelligence' Platform
The HR tech startup looks to bring AI and conversational intelligence to the interviewing and hiring process.
Continue reading...
-
8 Examples of Artificial Intelligence in the Workplace
Here are some of the most compelling examples of how AI is improving efficiency and productivity in the digital workplace.
Continue reading...
-
Adobe Announces Milestone in AI-Capabilities Usage for Adobe Experience Cloud
Salesforce shared a new milestone in a recent blog post around the implementation and customer usage of AI in its Adobe Experience Cloud.
Continue reading...
