Articles
Tag: artificial intelligence
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How the Internet of Things Enables Remote Workers
Remote workers are turning to Internet of Things technology to remain productive. Here's why and what companies need to do to ensure security.
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Natural Language Processing's Impact on Marketing
NLP is being touted as the hottest area of artificial intelligence and a new generation of transformer language models are unlocking new NLP use-cases.
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Choosing the Right AI for Your Business Goals
There's no 'one size fits all' approach to AI, but here's a look at four major types and how they can help deliver business impact.
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5 Things We’ve Learned from Digital Transformation in the Last 5 Years
Organizations across a wide array of industries have advanced their digital transformation strategies to meet a changing world. Here's how.
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CX Guide: The Tools You Need to Create an Exceptional Customer Experience
Creating a consistently exceptional, personalized, omnichannel experience can be challenging, but there are many tools that can help.
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The Role of the CIO in Driving Enterprise Analytics
What is your IT organization up to today? Is it focused on solving the right problems with data?
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4 Ways That AI Is Improving the Customer Experience
As a leading trend in technology, AI continues to gain popularity with marketers and CX professionals. Here are some ways it's adding value to them today.
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Enterprises Turn to RPA to Help Future-Proof Their Businesses
While many enterprises still only see RPA as a way to improve productivity, others see it as a safety measure to help weather the shock of future disruptions.
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Let Ethics Guide Your Use of AI
To continue the widespread adoption of AI on a consumer and enterprise level, AI technologies and applications need to be trustworthy and transparent.
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Two Nonprofits Breaking Down Barriers for Underrepresented Communities in Tech
The technology industry has long had a diversity problem but some nonprofits are doing their part to break down the barriers and create lasting change.
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GPT-3 Is Impressive, But it Isn't Artificial General Intelligence
GPT-3 represents a massive achievement from OpenAI, but any thoughts that it is the path forward to AGI should be put to rest.
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Looking at What AI Can Bring to Your Organization's Cybersecurity Strategy
The rate of digital transformation is accelerating, opening enterprises up to new attack vectors. AI is lending a hand. Here's how.
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The Forces Shaping the Digital Workplace
Innovative technologies, changing organizational structures and new ways to improve employee experience are accelerating the pace of change.
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What Separates Customer Experience Leaders From the Laggards?
A new study found that although organizational CX maturity is improving, the gap between leaders and laggards is widening.
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