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Business Leaders CX Report: What’s Working and What’s Not in AI-Driven CX
”Slack, or Microsoft Teams, that is the question:
Whether 'tis nobler in the workplace to suffer
The slings and arrows of outrageous chat apps …”
In case you missed it, CMSWire hosted a discussion of Shakespearean proportions about Slack or Microsoft Teams this week. You also missed out on other articles, resources and events of epic proportions. Lucky for you, I’ve recapped them below. Go forth and prosper.