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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
A vineyard on Old Mission Peninsula in northern Michigan with rows of grapevines in the foreground, colorful autumn foliage on rolling hills in the middle ground, and the blue waters of Grand Traverse Bay in the background.
Customer Trust Is the Currency of CX — Why Broken Promises Leave Scars
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Editorial
Four stages of transformation shown with orange paper: three crumpled balls on the ground and one paper airplane flying upward against a blue background, symbolizing progress and innovation.
Is It Digital Transformation 3.0 or AI Transformation 1.0?
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Feature
A group of identical glossy white robots with glowing blue antennae moves in formation on a reflective surface. One robot, accented in red instead of blue, stands out in the front row, symbolizing individuality or leadership among chatbots.
CX Leaders Bet on AI, Yet Trust and Transparency Remain the Wildcards
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A single person stands apart on an open expanse facing a large crowd of people clustered together, symbolizing leadership, influence and standing out from the group.
Why Great CMOs Act Like Orchestrators, Not Megaphones
Close-up view of a roulette wheel with the ball resting on the black number 8 slot, surrounded by red and black numbered sections.
Why Marketers Are the First to Bet Big on Agentic AI
Close-up of a conference table with a microphone, eyeglasses, pen, and paper in focus, with blurred boardroom participants in the background.
Is Your Board Ready for AI? Questions Every CX Leader Must Answer
US flag on the Robert Kennedy Justice Department Building in Washington DC.
Will Google's Antitrust Search Ruling Impact Marketing SEO Strategies?
Sign made out of grass that says, "INBOUND" in San Francisco for HubSpot's annual conference.
HubSpot Unveils Data Hub, Breeze Agents and ‘The Loop’ at INBOUND 2025
Selective focus on a USPS mailbox with a defocused FedEx mailbox in the distance. 
We’ve Lost Preview Text for Email. Are Subject Lines Next?
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Articles Tagged "Activity Streams"

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Social Business
A Look Back: Social Business Trends from 2013
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Article
Social Business
eXo Open Source Social Collaboration Platform Debuts Weemo Video Chat Integration
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Social Business
tibbr Mobile Tablet Interface Updated, Discovery Rebuilt [VIDEO]
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Social Business
Moxie Takes on Yammer + Jive with Collaboration Spaces
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Social Business
Social Reconnects Enterprise Search
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Social Business
TIBCO Releases tibbr 4, Social Profiles, An App Market, Box & Badgeville Among API Partners
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Social Business
Social Activity Streams: Can They Replace Email?
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Social Business
HyperOffice Plans New Social Features To Support Structured Collaboration
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Social Business
The Digital Workplace: Social Integration Through Activity Streams
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Social Business
Hojoki Raises $620K; Soon All Cloud Apps Will Work as One
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Social Business
Mindjet Offers Cloud Solution, Acquires Cohuman for Social Task Management
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Customer Experience
Twitter's New Activity Streams Copy Facebook
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Enterprise Collaboration
NewsGator Social Sites 2.0 v2: Enhances Activity Streams, Communities & More
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Enterprise 2.0
SocialText: Social is Layer, Not a Feature
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Social Media
#SXSW: Getting Streamy With Chris Messina and ActivityStrea.ms
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Social Media
Google's Open Web Momentum, Boosted by Chris Messina?
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Enterprise 2.0
Microblogging with Jaiku: Too Late to the Party?
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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