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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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Editorial
Empty red theater seats under warm marquee lighting, symbolizing the idea of “feedback theater” where appearances can mask what is really happening behind the scenes.
Your NPS Strategy Is Becoming ‘Feedback Theater’
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Editorial
Six dogs of different breeds sit around a modern conference table in a glass-walled office, dressed in a mix of colorful women’s blazers and tech-startup style outfits like hoodies and casual jackets, using their paws to interact with laptops, papers and coffee cups during a boardroom meeting.
Is Your C-Suite Close to Your Customer Experience?
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News
Old and new sections of the Florida Keys Overseas Railroad bridge stretch across turquoise ocean water on concrete piers under a bright blue sky.
Medallia Report Finds the Customer Experience Gap Is Getting Worse
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Dog mid-air jumping over an agility obstacle during an indoor canine agility competition, with rails and a ramp course visible in the foreground.
The Top Challenges Facing CMOs in 2026
Modern call center office with agents wearing headsets and working at desktop computers in an open-concept workspace with exposed brick and ductwork.
26 Call Center Statistics Every CX Leader Should Know for 2026
Customer in a car receiving a takeout bag through a fast-food drive-through window, illustrating a quick service customer experience interaction.
What Is Customer Experience (CX) and Why Does It Matter in 2026?
A black magnifying glass resting on a wooden surface against a soft green background, symbolizing close inspection, visibility and deeper analysis.
Why Modern Digital Experience Platforms Fail Without Observability
A red-and-white metal barrier blocks a narrow paved path leading into a wooded trail, with bare trees and evergreen foliage lining both sides of the road.
How to Govern Creation Sprawl Without Blocking Marketing AI Innovation
Youth football players in red jerseys huddle on a grassy field while a coach holds up a play sheet, with trees lining the background.
How Ethical Are Your Digital Marketing Tactics?
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Articles Tagged "Activity Streams"

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Social Business
A Look Back: Social Business Trends from 2013
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Social Business
eXo Open Source Social Collaboration Platform Debuts Weemo Video Chat Integration
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Social Business
tibbr Mobile Tablet Interface Updated, Discovery Rebuilt [VIDEO]
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Social Business
Moxie Takes on Yammer + Jive with Collaboration Spaces
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Social Business
Social Reconnects Enterprise Search
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Social Business
TIBCO Releases tibbr 4, Social Profiles, An App Market, Box & Badgeville Among API Partners
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Social Business
Social Activity Streams: Can They Replace Email?
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Social Business
HyperOffice Plans New Social Features To Support Structured Collaboration
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Social Business
The Digital Workplace: Social Integration Through Activity Streams
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Social Business
Hojoki Raises $620K; Soon All Cloud Apps Will Work as One
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Social Business
Mindjet Offers Cloud Solution, Acquires Cohuman for Social Task Management
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Customer Experience
Twitter's New Activity Streams Copy Facebook
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Enterprise Collaboration
NewsGator Social Sites 2.0 v2: Enhances Activity Streams, Communities & More
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Enterprise 2.0
SocialText: Social is Layer, Not a Feature
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Social Media
#SXSW: Getting Streamy With Chris Messina and ActivityStrea.ms
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Social Media
Google's Open Web Momentum, Boosted by Chris Messina?
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Article
Enterprise 2.0
Microblogging with Jaiku: Too Late to the Party?
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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