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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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A person holds a magnifying glass focusing on a twenty-dollar bill among a cluttered table filled with various objects like playing cards, glue and small trinkets.
The Overlooked Owned Channel Sitting in Every Inbox
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Three dogs sitting outdoors beside a large collection of golden trophies and ribbons on a grassy field, symbolizing award success and achievement.
How to Win a CMSWire IMPACT Award. Inside the Application Playbook
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Customers line up at a busy deli counter beneath retro signage reading “Catering for All Occasions,” as servers take sandwich orders behind the counter in a black-and-white photo.
What Is Customer Experience (CX) and Why Does It Matter Today?
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A small golden puppy eats from a white food bowl labeled “FOOD” with paw prints, standing on a light wooden floor in a bright home setting.
Culture Eats Strategy, But CMOs Decide What’s on the Menu
A healthcare professional gently holding a patient’s hand in a comforting gesture, symbolizing compassion and trust in medical care.
How WellSpan Humanizes Healthcare Through Digital Experience
Large boulders and debris from a rockslide blocking a narrow mountain road surrounded by steep cliffs and greenery.
Some Consumers Find Zero Benefit With AI in Customer Service
Three dogs sitting on grass beside their owners during an outdoor training session — a golden retriever, a white poodle mix and a brown terrier — all on leashes and looking forward.
Untrained Customer Service Agent? Nope. Untrained AI? Nope.
A red wooden figure stands on a red bridge connecting two stacks of wooden blocks, linking a line of neutral-colored figures to the other side — symbolizing leadership, connection and bridging gaps in decision-making.
Social Proof and the Confidence Gap: What CX Leaders Can Learn From B2B Buyers
Two horses standing close together in a grassy field appear to be playfully “talking” or laughing with their mouths open, showcasing expressive faces and messy manes.
Your Boss Needs a New CX ROI Language: The Customer Asset Model
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Articles Tagged "Amazon Ec2"

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Article
Customer Experience
Ektron 8.7: Supports Responsive Design, Amazon EC2, SharePoint Synchronization
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Article
Information Management
Google Counters Amazon By Slashing Cloud Storage Prices, Upgrades Capabilities
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Information Management
Amazon Deploys Two More EC2 Instance Types, Introduces AWS Data Pipeline #reinvent
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Information Management
Oracle Debuts Private Cloud, Infrastructure-as-a-Service #oow
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Article
Information Management
Amazon Partners With Eucalyptus for Private-Public Cloud Migrations
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Article
Information Management
Amazon Updates to EC2 Will Force (Shudder) Reboots!
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Article
Enterprise 2.0
Amazon Promises Full Inquiry into EC2/AWS Outage; Affected Services Comment
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Article
Enterprise 2.0
The Aftermath: Amazon EC2, Sony PlayStation Network Recover from Cloud Crashes
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Article
Enterprise 2.0
Kaltura Launches Amazon EC2 Edition of Open Source Video Platform
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Article
Information Management
Run Your Project Management Application on Amazon EC2
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Article
Enterprise CMS
Oracle Introduces Exalogic Elastic Cloud, Outlines Cloud Strategy #oow10
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Article
Web Publishing
Amazon CloudFront Expands, Allows Private Streamed Content
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Article
Enterprise 2.0
Amazon EC2 Now Supports Windows Licenses
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Article
Enterprise CMS
Red Hat Launches Opensource.com
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Article
Enterprise CMS
Mark Logic Launches Cloud Based Information Infrastructure
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Article
Enterprise 2.0
Amazon Web Services Extend EC2 To Europe
About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI.

Join the Community
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