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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

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Editorial
Blue circular road sign with multiple white arrows pointing in different directions, symbolizing choice or decision-making, set against a blurred outdoor roadside background.
The Business Case for Real-Time Decisioning in Customer Experience
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Editorial
Close-up of red mailboxes with black padlocks secured on each door, symbolizing restricted access or blocked communication.
Show Your Marketing Boss Who's Boss With Email Opt-Outs
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Editorial
In an image generated by AI, CX professionals wearing boxing gloves punch a hanging punching bag labeled “NPS,” which features a 0–10 rating scale and a distressed face, symbolizing criticism of Net Promoter Score.
Why NPS Became Customer Experience's Favorite Punching Bag
Read now
Logo of Cyara displayed on a light abstract background, representing the company behind new agentic AI testing and governance tools for contact centers.
Cyara Brings AI Agent Testing to the Contact Center
U.S. Senator Mark Warner of Virginia poses for an official portrait, wearing a dark suit and striped tie, with the American and Virginia state flags in the background.
Senator Mark Warner on AI's Risks: 'I Am Terrified.'
GetVocal logo, written in black with vertical lines above against a white backdrop.
GetVocal Launches Control Center for AI Customer Experience
Chauffeur helps a businesswoman to get out of a car on parking lot, view from above.
Premium Isn’t a Label — It’s a System Customers Learn to Trust
Red emergency reset button mounted on a yellow box against a gray wall
'VUCA on Steroids': Why Your Customer Experience Needs a Culture Reset
A dog wearing glasses sits at a desk labeled “Marketing Department,” holding a sign that reads “But We DID Help!” while surrounded by charts, graphs, and analytics dashboards on screens, in an image created with AI.
Marketing Influence Is Real — But Your Reporting Isn’t Showing It
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Articles Tagged "Rest"

News
Article
Web CMS
WordPress Builds Design Assets Library, Plone Moves Toward Plone 6 and More News
Feature
Article
Information Management
What Is GraphQL and Is it Better Than REST?
Feature
Article
Digital Asset Management
WebDAM Rolls Out REST API
Feature
Article
Web CMS
Hippo 7.6: Attn Developers - a REST API, Support for Spring MVC and the Hippo Trail
Feature
Article
Web Experience
LinkedIn Offers Developer Platform for Improved Business Visibility
Feature
Article
Web CMS
Oracle's Next Version of Java Headed to the Cloud
Feature
Article
Enterprise CMS
5 Things to Consider when Integrating your Content Management System and Portal
Feature
Article
Web CMS
Semantic Project Update: Interactive Knowledge Stack
Feature
Article
Web Development
Microsoft to Put Full Relational DB in the Cloud
Feature
Article
Enterprise CMS
MashPoint API Provides REST Interface to MOSS
Feature
Article
Enterprise CMS
Alfresco Packages CMIS Developer Toolbox
Feature
Article
Enterprise CMS
Day Speaks on 2009 Plans, Open Source, CQ5 and More
Feature
Article
Enterprise CMS
De-hyping CMIS
Feature
Article
Enterprise 2.0
New Silverlight 2 Is All Things Next Generation
Feature
Article
Enterprise 2.0
IBM: Enterprise Portal Market to Break US$ 1.4 Bil in 2008
Feature
Article
Enterprise CMS
Nuxeo WebEngine Focuses on Content
Feature
Article
Enterprise CMS
Alfresco Goes Light with Web Scripts Pattern
Feature
Article
Enterprise CMS
Nuxeo Scores with Upcoming Point Release
Feature
Article
Enterprise CMS
Who Needs SOA? Alfresco Gives it a REST
Feature
Article
Industry News
Webs and Documents and Services, Oh My!
Feature
Article
Industry News
WSDL 2.0 Crawls Toward the Finish Line
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For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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