Articles
Tag: design
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Understanding Customer Experience Design's Holistic Approach to CX Strategy
Litha Ramirez, executive director of the Experience Strategy and Design Group at SPR and other CX experts share their thoughts on the advantages of CX design.
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Can You Improve Digital Employee Experience on a Tight Budget?
DEX is rising in prominence, but most teams are struggling under tight budget and resource constraints — but that doesn't mean progress must stop.
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Design Workshops Are Killing Your Design
Let’s address some common design workshop myths.
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Designing Digital Customer Experiences for the Pandemic Age
A digital-first strategy is a necessity to engage with customers during the pandemic, but businesses are realizing their experiences don't work for everyone.
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Great Design Drives the Digital Employee Experience
A well-designed interface is your secret weapon when it comes to intranet and digital workplace success.
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Who Is on Your Digital Workplace Dream Team?
Now more than ever, a digital workplace strategy is critical. Here are some roles that can help your organization build an effective workplace strategy.
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How Your IT Team Can Design Better Employee Experiences
Are your IT teams empowering employees with design principles for better employee experiences or are they just practicing IT as usual?
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Is a Fully Remote Hiring Process Possible for Leadership Roles?
The remote leadership role is a fairly new idea. Business leaders discuss hiring for this role in the new normal and whether it’s better to meet in person.
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Does Your Business Need a Fractional CMO?
With lots of marketing talent in the job pool, a fractional CMO may be just what your organization needs to get a new perspective on how you do business.
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How DevOps Is Automating the Workplace
With increased demand for automation in the workplace, DevOps, a primary enabler, is driving that trend forward. Here's how.
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The Dangers of Exceptionalism
Why do so many organizations in 2020 create horrible navigation?
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We Need Accessibility and Inclusive Design Now More Than Ever
Global Accessibility Awareness Day is more important than ever as coronavirus has forced people to isolate and rely on digital interactions to accomplish tasks.
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Behavior Triggers: A Disruptive Approach to Lost Revenue
What if we could prevent a customer from ending up in the failure pile?
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14 Must-Have User Experience (UX) Design Skills
With the need for user experience designers increasing, UX designers need to ensure they've got the skills necessary to stand out, in a competitive marketplace.
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