Articles
Tag: digital customer experience management
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Composable DXP: Is It Sales Jargon or Something More?
The term composable DXP is being used a lot lately, but what does it mean? Is it marketing jargon or something you should pay attention to?
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Is Marketing Localization The New Globalization?
The pandemic has put a renewed focus on local markets. Here is how organizations can adapt their tactics to thrive in this period of localization.
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Best-of-Breed Digital Experience Platforms: Case Studies From Jahia, Liferay & Magnolia
Part 2 in our our series that looks into how practitioners are getting the most from their Digital Experience Platforms (DXPs).
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7 Takeaways from CMSWire's DX Summit 2021 Winter Edition
Last week, CMSWire kicked off the first of four virtual DX Summit conferences in 2021. Here we share the biggest takeaways from the recent Winter edition.
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CMSWire's Top 10 Digital Customer Experience Articles of 2020
2021 is less than a week away. Whew! But before we cross the threshold to a new year let's take time to remember and our readers favorite CX articles of 2020.
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Salesforce Acquires Evergage, CDP Industry Reached $1B in 2019 and More CX News
Salesforce acquires Evergage, CDP Institute reports that the industry reached $1B in 2019, Optimove acquired Axonite and other CX news.
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200-Plus Companies Unite Against CRM, Adobe WCM Goes Cloud Native, More News
More than 200 companies sign a "declaration" against CRM, Adobe updates AEM for Cloud Native Deployment, Elastic Path acquires Moltin, and more CX news.
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Metadata, SEO, IT Collaboration and Other Principles of Content Generation
Eeshita Grover of Cisco shares her thoughts on leveraging content through analytics, SEO, metadata and content governance.
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CMSWire's Top 10 Digital Customer Experience Articles of 2019
What did CX practitioners want in 2019? Better tools and customer insights and more investment from leadership, according to the most popular articles of 2020.
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Adobe, Salesforce Release CDPs, Marketo Suffers Outage and More DX News
Adobe, Salesforce release CDPs, Marketo suffers outage, 6sense Partners With Drift, Decibel raises 17 million and more DX News.
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A Foundation in Customer Experience Should Start in College
Most colleges could be doing a better job training students in one of the most important areas of business today: digital customer experience.
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11 Customer Experience Conferences to Put on Your Radar for Q3/Q4 2019
A selection of customer experience conferences coming up in the latter half of 2019 give you an opportunity to sharpen your skills and network with peers.
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Salesforce Acquires Tableau, AWS Debuts Personalization Tech, More News
Salesforce Acquires Tableau, AWS Debuts Personalization Tech, Bloomreach updates it's DX platforms and other CX news.
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DX Practitioners on User Experience, Global Execution Challenges
CMSWire caught up with digital customer experience practitioners to find out what their recent challenges with technology and strategy are.
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