Articles
Tag: ecommerce
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B2B Customer Experience Is Catching Up, But Still Has a Long Way to Go
A recent survey of 1,000 B2B Sales executives sheds light on what forward-looking B2B organizations should be focusing on today.
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How Cultural Differences Impact Customer Experience
Cultural contexts can make or break your customer experience.
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The Customer Experience Metrics Retailers Are Missing
Sales metrics are lagging indicators that just tell retailers how they did in the past — and often too late to prevent CX failures from impacting future sales.
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Worried About the Amazon Effect? Let Data Show You the Way
The Amazon Effect is palpable, and is impacting businesses small and large.
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Mobile Conversions Falling Short? Here’s What You Can Do to Fix it
How retailers can overcome the more common issues that plague the mobile experience.
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6 eCommerce WordPress Themes You Should Know About
Looking to kick start your eCommerce venture with WordPress? We've compiled six WordPress eCommerce Themes to help you make the best start possible.
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The Secret to Customer Loyalty? Content That Helps
The magic ingredient to customer loyalty is simple, good customer experience.
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International Ecommerce: What Foreign Customers Expect From Your Online Store
Foreign customers want great customer and user experience too.
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With Customer Experience, Time Is Money
Customers value time so much that they are willing to pay a premium for it.
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Get to Know Your Shoppers the Way Netflix Knows Its Viewers
How many people have to unsubscribe before marketers decide to invest in truly understanding a customer’s preferences?
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What Organizations Need to Look For in an Enterprise Ecommerce System
There are dozens of ecommece systems on the market at the moment. Enterprises, though, need specific functionality to make it as successful online retailers.
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Adobe Makes a Play for Mid-Market Customers With Magento Buy
Why Adobe's Magento acquisition may work out well for the former, but leaves the latter in a pickle.
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Master Marketing Basics Before Taking On Emerging Tech
Personalization, channel convergence and mobile commerce are a few of the marketing basics businesses should master before moving on to emerging tech.
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Why Retail Marketers Need to Jump on the Real-Time Communication Trend
Real-time communication is important to retail marketers, and brick-and-mortar stores improve the effectiveness of real-time marketing.
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