Articles
The digital economy is overtaking traditional markets, and it’s spurring a multitude of benefits. But not all industries are seeing those benefits equally.
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Augmented reality goes beyond gaming. You can also use it to create immersive customer experiences and influence your bottom line.
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With a host of technologies to choose from, how can you know which is best for your business? Thanks to Gartner's Hype Cycles, you no longer have to guess.
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Experify raises $4M to expand its scalable word-of-mouth network that connects buyers with local product owners.
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The virtual economy has more to offer than crypto and NFTs. Learn exactly how brands are using the virtual economy to their advantage — and how you can too.
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There’s a gap between what vendors think is a DXP and how enterprise digital managers look at this space.
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Brands that hop on the smart contract train can discover many bottom-line benefits. Learn about the advantages (and the limitations) of smart contracts.
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Will the metaverse become the future of ecommerce experiences? CX leaders share their thoughts on how the metaverse will alter customer experience.
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It’s well past due for our industry to reconsider how we think about conversational commerce.
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In less than 20 years, freemium has become a revenue-driving business model that brands across the world utilize. Learn how to use freemium to your advantage.
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OSF Digital raises a growth equity investment of $100 million spearheaded by Sunstone Partners.
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Three ways to get you on the path of "inventory transparency bliss" that will dazzle your customers and allow you to compete against the Amazons of the world.
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The CX landscape is bound to change as the metaverse and Web3 converge, bringing about digital-only worlds. Here are four CX shifts marketers can anticipate.
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Good customer service comes with many benefits, such as increasing loyalty and growing profits. Learn how to implement good customer service at your company.
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