Articles
Tag: ecommerce
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5 Digital Experience Case Studies: Acquia, Adobe, Bloomreach, Episerver, Sitecore
We caught up with five customer digital experience technology providers to get their best customer case study. Here's what they shared.
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How Headless Technology Is Changing Ecommerce
The first wave of headless CMS emerged as a way to deliver content to the many, rapidly emerging touchpoints, and now the approach is surging in ecommerce.
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What DTC Companies Know About Delivering Great Customer Experiences
Digitally native and DTC companies know better than most that delivering consistency and engagement is critical to converting customers.
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Don't Let Your CX Efforts Go Bust Over the Holidays
Even the strongest customer experience program is put to the test during the holiday season. Here are some tips to prepare.
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The Top 10 Ecommerce Trends for 2020
Gartner analyst Mark Lowndes spoke at the recent Modern Commerce Day 2019, where he outlined the 10 ecommerce trends he’ll be keeping tabs on in 2020.
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Calculating Customer Value Delivered
Forrester has proposed a simple formula to help enterprises calculate how much value they deliver to customers. A recent shopping experience put it to the test.
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This Is Your Brain 'On Sale'
The end of year consumer is far more impulsive a buyer than the consumer at other times of the year.
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Customer Journeys Continue to Evolve: 3 Changes for the Year Ahead
New trends like direct to consumer selling are once again broadening the horizons of what we see as the customer journey.
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How Cashless Retail Changes Analytics Strategy
With the advent of cashless retail, consumers can shop via their smartphones, which can render a website less important in your ecommerce strategy.
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Meet the Middle Man in the Modern Ecommerce Supply Chain: Content
Technology has opened up new ways to get a product from the manufacturer to the consumer, but that doesn’t mean it's easy.
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How to Incorporate Pricing Into the Customer Experience
How many companies take the time to find out what their product is worth to their audience?
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The Growing Importance of Headless Systems in the Visual Economy
The rising importance of visual storytelling has been met by the rise in adoption of headless systems.
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Scale, Automation and Personalization: The Balancing Act for Today’s Brands
Concepts around scale, automation and personalization continue to place significant burdens on technical and marketing teams.
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How Ecommerce Companies Can Make the Case for 'Headless'
By helping leaders understand headless beyond the buzzword, ecommerce companies will see immediate benefits.
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