Articles
Tag: ecommerce
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A Guide to Understanding the Digital Economy (and Thriving in It)
The digital economy is overtaking traditional markets, and it’s spurring a multitude of benefits. But not all industries are seeing those benefits equally.
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Top Use Cases for AR: Entertain, Educate, Evaluate
Augmented reality goes beyond gaming. You can also use it to create immersive customer experiences and influence your bottom line.
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How to Use Gartner Hype Cycles to Evaluate Emerging Technologies
With a host of technologies to choose from, how can you know which is best for your business? Thanks to Gartner's Hype Cycles, you no longer have to guess.
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Experify Raises $4M Seed Round to Build Experiential Reviews as a Service Platform
Experify raises $4M to expand its scalable word-of-mouth network that connects buyers with local product owners.
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How Are Brands Investing in the Virtual Economy?
The virtual economy has more to offer than crypto and NFTs. Learn exactly how brands are using the virtual economy to their advantage — and how you can too.
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Goodbye DXPs, Hello Composable Stacks
There’s a gap between what vendors think is a DXP and how enterprise digital managers look at this space.
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Will Smart Contracts Transform the Economy?
Brands that hop on the smart contract train can discover many bottom-line benefits. Learn about the advantages (and the limitations) of smart contracts.
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How Retail Businesses Should Prepare for the Metaverse
Will the metaverse become the future of ecommerce experiences? CX leaders share their thoughts on how the metaverse will alter customer experience.
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It’s Time to Redefine Conversational Commerce
It’s well past due for our industry to reconsider how we think about conversational commerce.
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Why Marketers Should Consider the Freemium Business Model
In less than 20 years, freemium has become a revenue-driving business model that brands across the world utilize. Learn how to use freemium to your advantage.
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OSF Digital Raises $100M, Plans Expansion in Digital Commerce
OSF Digital raises a growth equity investment of $100 million spearheaded by Sunstone Partners.
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The Customer Experience Secret Amazon Doesn't Want You to Know About
Three ways to get you on the path of "inventory transparency bliss" that will dazzle your customers and allow you to compete against the Amazons of the world.
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Metaverse, Web3 to Converge: 4 CX Changes Marketers Can Expect
The CX landscape is bound to change as the metaverse and Web3 converge, bringing about digital-only worlds. Here are four CX shifts marketers can anticipate.
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Good Customer Service: Why It's Important and How to Achieve It
Good customer service comes with many benefits, such as increasing loyalty and growing profits. Learn how to implement good customer service at your company.
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