Articles
The focus of this year's Enterprise 2.0 Conference in Boston can be summed up in one word: Collaboration. The event was teeming with solutions of similar structure, each with an aim to enhance the same concept.
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nGenera (news, site ) is helping enterprises listen, and deal with customers by matching their expectations of how modern businesses should communicate. New Communication Channels The majority of customers are capable of tweeting, posting messages on forums, texting, using social sites and other methods of communication.
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Tune in to your company's social media using nGenera's Collaboration Server, linking social sites and your company's SharePoint and email systems. Social Spies Like Us While this might sound a bit like spying to you, its seems like the logical progression of social monitoring within a company.
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