Articles Tagged "Ngrv"(Page 2)

Zendesk Acquires Forethought for Self-Learning AI Agents

Zoom Expands Agentic AI Platform With Workflow Orchestration

Talkdesk Launches Customer Experience Automation Operations Center

Salesforce Launches Agentforce Contact Center to Unify AI, Voice and CRM

Kustomer AI Brings Automation to Zendesk Helpdesks

CallMiner Adds AI Classifiers & Custom Summaries to CX Platform

AVOXI Launches Trusted Outbound Voice to Fight Spam Labels

RocketPhone.ai Reports 1,100% Customer Surge as Conversation Intelligence Demand Rises

Medallia Report Finds the Customer Experience Gap Is Getting Worse

Kontent.ai Launches Accessible CMS Admin Interface

Klaviyo & Google Partner on AI-Driven Customer Experience

Letter AI Raises $40M Series B, Launches Deal-Level Enablement Tool

Figma Make Adds Custom Model Context Protocol & 6 New Connectors

Zoom Virtual Agent 3.0 Adds End-to-End AI Resolution for Customer Service

AUI Acquires CX Start-up Quack AI in $15M Deal to Expand Agentic AI for Customer Service

SAP’s New AI Agents Aim to Fix the Work Behind the Customer Experience

Conductor Embeds AI Content Tools in Acquia CMS via OEM Deal

Verint Adopts Unified Brand After Calabrio Merger

Qualtrics Taps CrowdStrike to Safeguard AI-Driven Customer and Employee Experience

Scala Exits Stealth With $8.5M for Contact Center Intelligence

Beehiiv Launches AI Media Library & Getty Images Integration

Webflow Adds Claude Connector for AI-Driven Site Management

Medallia’s AI Bet in Vegas: Can Customers Move From Insight to Action?

Genesys Launches LAM-Powered Agentic Virtual Agent

8x8 Reports Surge in AI-Powered CX Platform Adoption

Ibexa Announces AI Orchestration Layer, Unification of 5 Martech Brands Under Ibexa Umbrella

Qualtrics Names Jason Maynard CEO Amid AI Push