Articles
Tag: pegasystems
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Pegasystems Announces Low-Code Capabilities in Launch of Pega Infinity Update
Pega has announced the release of the newest edition of its Pega Infinity platform targeting improved low-code options.
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Pegasystems Debuts Voice AI, Messaging AI Solutions to Support CX Agent Experience
Pegasystems has released two new products its says offer conversational AI capabilities during live interactions in real time, supporting agent experience.
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Pega Acquires Qurious, Salesforce Introduces Loyalty Management & More CX News
In this week's CX newsbyte, acquisitions from Pega, Mailchimp and Verve, an update from Salesforce. All that and more from the world of customer experience.
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HubSpot Unveils New CMS, PlaceIQ Acquires Freckle IoT Platforms and More News
HubSpot unveils new CMS, PlaceIQ acquires Freckle IoT data, measurement business, CallRail offers free service and more CX news.
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OpenText & Google Cloud Platform Partner, Gartner's HR 'Must Haves,' More News
OpenText brought its information management suite to Google Cloud, Facebook faces yet another potential lawsuit in the EU and more digital workplace news.
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Pega Launches Infinity Digital Transformation Suite, Canto DAM Updates, More News
Catching up on the latest in customer experience software news from Pega, Canto, Accenture, Sprout Social and more.
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Pegasystems Builds AI Transparency Into Customer Decision Hub Pre-GDPR
Artificial intelligence (AI) discussions rarely veer into topics of regulatory or governance issues, instead focusing on the promised wonders and potential it holds. But with its latest release, Cambridge, Mass.-based Pegasystems opened up that conversation.
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Pegasystems Extends Cloud Partnerships with Azure, AWS
Among the many announcements coming out of PegaWorld 2017 in Las Vegas this week, the news that Pegasystems has partnered with Microsoft Azure and Amazon Web Services to bring the Pega CRM offering and platform to the cloud stands out. According to the a statement from Cambridge, Mass.-based Pegasystems,
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Pegasystems Adds More AI, Robotics Capabilities to Pega CRM
Cambridge, Mass.-based Pegasystems is infusing its customer relationship management (CRM) offerings with new artificial intelligence (AI) and robotic automation capabilities.
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A DX Test: Can Your Team Come Up With a Pokémon Go Campaign?
Once and for all — what are the steps a company must take to master digital experience (DX)? Despite all of the advice-giving, plotting and planning and hand-wringing over digital transformation, the truth is many companies are still struggling with it.
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What Data Hides In Your Paper Documents?
Data-as-a-Service (DaaS) provider Captricity is partnering with Pegasystems to capture data contained in handwritten or typed documents. The solution takes the paper problem one step further by addressing data trapped in those documents.
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Doc Mgt Roll-Up: Gmailify Your Inbox
Google has always been clear about its ambitions for Gmail. Simply put, it wants Gmail to be the email powerhouse — so much so, that last year it enabled users to access emails from other providers like Yahoo Mail or Outlook.com in the Gmail app on Android. Now, it
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Mobile and Social Are Overrated, Marketers Say
Mobile and social are not critical to your marketing department's ROI — least according to the marketers participating in a survey just released by the CMO Council. Only 5 percent of marketers rated a mobile-first campaign execution to optimize mobile engagement as critical to revenue and profitability.
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Pegasystems' Upgrade Could Mainstream 'Next Best Action'
And the war over who will own the real-time interaction management space has begun.
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