The Wire (Page 179)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Stripo Joins Forces with Fiverr to Revolutionize Freelance Email Marketing Services
Dec 12, 2023
Fiverr & Stripo Stripo and Fiverr Strategic Partnership to Empower Freelancers and Enhance Email Marketing Solutions for Businesses SAN FRANCISCO, CALIFORNIA, USA, December 12, 2023 / EINPresswire.com / -- Stripo, an email design platform with over 1 million users worldwide, and Fiverr, the renowned online marketplace for freelance services, are proud to announce a strategic partnership aimed at transforming the landscape of email marketing. Stripo collaborates with Fiverr Certified to create a specialized freelance marketplace.
Press Release
Customer Experience
Leading Global Commerce Companies CommerceHub, ChannelAdvisor and Dsco Become Rithum
Dec 12, 2023
Rithum acquires AI startup, Cadeera, to accelerate investments in AI-powered search and discovery ATLANTA--(BUSINESS WIRE)--CommerceHub, one of the world’s leading commerce companies, today announced its new name Rithum™. The company’s next chapter is the culmination of several commerce companies like ChannelAdvisor, Dsco, and Cadeera coming together to power seamless shopping journeys for the world’s largest brands and retailers. “We’re thrilled to introduce Rithum, which now represents the company we’ve built over the last 20 years - one that has brought industry-leading businesses together to create unmatched value for our customers.
Press Release
Customer Experience
Yellow.ai Announces Listing of its Generative AI-powered Voicebots and Chatbots on Zendesk Marketplace
Dec 12, 2023
The listing will enable enterprises to deliver human-like experiences through Yellow.ai's Dynamic Automation Platform (DAP), leading to 60 percent reduction in operational costs. SAN MATEO, Calif., Dec. 12, 2023 /PRNewswire/ -- Yellow.ai, a global leader in Conversational AI, today announced their partner listing on the Zendesk Marketplace, enabling enterprises with its generative AI-powered Voicebots and Chatbots for customer experience automation.
Press Release
Digital Marketing
Introducing LTK Match.AI: Revolutionizing Creator-Brand Collaborations
Dec 12, 2023
The LTK-built AI analyzes over 100 million data points and billions in sales from unrivaled proprietary creator, brand and shopper dataset to instantly match creators and brands for maximum brand efficacy. LTK Match.
Press Release
Customer Experience
AppDirect Announces Development of AI Marketplace, Empowering Organizations to Fully Leverage, Adopt, and Monetize AI
Dec 12, 2023
Marketplace platform and digital commerce leader develops solution with simple, intuitive interface that enables users to build custom AI bots SAN FRANCISCO--(BUSINESS WIRE)-- AppDirect, the world's leading B2B subscription commerce platform, today announced the development of its AppDirect AI Marketplace, an upcoming marketplace solution that allows technology providers and channel partners to easily create no-code personalized AI bots to enhance customer experiences and streamline operations. AppDirect's AI Marketplace is designed to empower users to easily transform AI bot ideas into reality without needing any coding skills, while also offering a secure platform for sharing and effectively monetizing bots in various marketplaces.
Press Release
Customer Experience
BMC Announces Colin Murphy as new SVP Customer Success and Chief Customer Officer
Dec 11, 2023
Murphy succeeds Eduarda Camacho who departs BMC after rebuilding the Customer Success organization HOUSTON, Dec. 11, 2023 /PRNewswire/ -- BMC, a global leader in software solutions for the Autonomous Digital Enterprise, announced the appointment of Colin Murphy as senior vice president of customer success and chief customer officer effective January 1, 2024. Murphy joined BMC to lead corporate initiatives and moved into the customer success organization in 2021 to lead new efforts focused on customer value realization.
Press Release
Digital Marketing
Coupa Welcomes Kevin Iaquinto as Chief Marketing Officer
Dec 11, 2023
Iaquinto brings a proven track record of successfully supporting durable growth at scale SAN MATEO, Calif., Dec. 11, 2023 /PRNewswire/ -- Coupa, the leader in Business Spend Management (BSM), today announced Kevin Iaquinto has been named Chief Marketing Officer (CMO). Kevin brings more than 25 years of proven, at-scale, technology marketing leadership experience to Coupa.
Press Release
Digital Marketing
Spuncksides Promotion Production Unveils Saavy Shopper Online Marketing Connection, Where Shopping Savvy Pays
Dec 11, 2023
Saavy Shoppers Shop Online This is HUGE! We couldn't have done it without you! Promotion Production Spuncksides Promotion Production is always at the forefront of innovation and Saavy Shopper Online Marketing Connection redefines education and employment. Savvy shoppers shop online! Bridging Education and Employment Opportunities Spuncksides Promotion Production Introduces the Saavy Shopper Online Marketing Connection, where shopping savvy pays!” — Alvin Johnson BATTLE CREEK, MI, UNITED STATES, December 11, 2023 / EINPresswire.com / -- FOR IMMEDIATE RELEASE "Earn While You Learn!" Bridging the Gap Between Education and Employment Opportunities Spuncksides Promotion Production Unveils Saavy Shopper Online Marketing Connection, Where Shopping Savvy Pays! In a groundbreaking move, Spuncksides Promotion Production proudly introduces the return of the original Saavy Shopper Online Marketing Connection brand page, a revolutionary platform that not only bridges the gap between education and employment opportunities but also turns shopping savvy into a rewarding experience.
Press Release
Customer Experience
Brevo Acquires WonderPush and Octolis
Dec 11, 2023
SEATTLE, Dec. 11, 2023 (GLOBE NEWSWIRE) -- Brevo, a leading provider of Customer Relationship Management (CRM) solutions, today announced two new acquisitions, WonderPush, a fast-growing mobile app push provider, and Octolis, a powerful customer data platform (CDP) provider. The acquisitions strengthen Brevo’s real-time interaction capabilities and provide the ability to centralize all customer data to better understand and respond to customer needs.
Press Release
Customer Experience
Yogi, the Leading Consumer Product Insights Platform, Announces $10 Million Growth Equity Financing Led by Blueprint Equity
Dec 08, 2023
NEW YORK, Dec. 7, 2023 /PRNewswire/ -- Yogi, a customer insights platform built specifically for the consumer goods industry, today announced its Series A financing led by Blueprint Equity, with participation from existing investors ScOp Venture Capital, RTP Global, Data Point Capital, Remarkable Ventures, and Jaffray Woodriff. In conjunction with the investment, Sheldon Lewis, Managing Partner at Blueprint Equity, will join Yogi's Board of Directors.