The Wire (Page 183)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Experience
Digital Marketing Spending Market Size to Grow by USD 323.29 Billion, Digital Transformation Across Multiple Sectors
Dec 01, 2023
NEW YORK, Nov. 30, 2023 /PRNewswire/ -- The Digital Marketing Spending Market by Platform, Type, and Geography - Forecast and Analysis 2023-2027 report has been published by Technavio. Market size is forecast to grow by USD 323.29 billion between 2022 and 2027 at a CAGR of 8.71%.
Press Release
Digital Marketing
Contentful Achieves the new AWS Advertising and Marketing Technology Competency for Digital Customer Experience
Nov 30, 2023
Contentful empowers digital teams to collaborate, craft and deliver impactful digital experiences faster and at scale DENVER, Nov. 30, 2023 /PRNewswire/ -- Contentful, a composable content platform for digital-first business, announced today that it has achieved the Amazon Web Services (AWS) Advertising and Marketing Technology Competency in the category of Digital Customer Experience. Achieving the AWS Advertising and Marketing Technology Competency recognizes Contentful for its expertise in providing customers with a composable content platform that empowers digital teams to collaborate, craft, and deliver impactful digital experiences faster and at scale.
Press Release
Digital Marketing
Rokt Appoints Doug Rozen as Chief Marketing Officer to Unlock Further Growth
Nov 30, 2023
Former Leader at Dentsu, Omnicom, Meredith and WPP Brings Decades of Marketing Expertise to Ecommerce Platform and Network NEW YORK, Nov. 30, 2023 /PRNewswire/ -- Rokt, the leading ecommerce technology company using AI to make transactions more relevant to each shopper, today announced it has appointed Doug Rozen as Chief Marketing Officer. Rozen is a seasoned executive with nearly three decades of senior leadership experience at top global marketing companies, including Dentsu, Omnicom, Meredith and WPP.
Press Release
Digital Marketing
Akool's Generative AI Platform Sets New Standard for Brand Engagement
Nov 30, 2023
With over 10 Fortune 500 customers, Akool empowers iconic brands including Amazon, Coca Cola, and General Mills to deliver one-of-a kind immersive experiences - just in time for the holidays SANTA CLARA, Calif., Nov. 30, 2023 /PRNewswire/ -- Akool, the breakthrough Generative AI platform for personalized visual marketing and advertising, launched today setting an industry standard for AI-driven personalization in marketing and advertising. Designed for forward-thinking global brands and innovative marketing creators, Akool fosters brand loyalty, captivates audiences, and significantly increases return on investment (ROI) through immersive brand experiences.
Press Release
Digital Marketing
Appriss Retail Promotes Two Senior Executives to Its C-Suite and Brings On New VP of Marketing As the Company’s Growth Accelerates
Nov 30, 2023
Emily Rhodes joins the Appriss Retail team, while Heather Magaro and Melissa Trelfa earn new positions within the company IRVINE, Calif.--(BUSINESS WIRE)-- Appriss Retail, a leading provider of data and analytics solutions designed to reduce retail losses, decrease returns, and provide a more seamless consumer experience, today announced two internal promotions to the c-suite and a new vice president hire. Emily Rhodes has joined as Appriss Retail’s VP of marketing, while Heather Magaro and Melissa Trelfa have been promoted to chief financial officer and chief people officer, respectively.
Press Release
Customer Experience
Symbee Business Intelligence: BI Insights for Amazon Connect
Nov 29, 2023
Symbee, a leading provider of Amazon Connect Contact Center Solutions, is proud to announce the launch of Symbee Business Intelligence (BI) ORLANDO, FLOIRDA, UNITED STATES, November 29, 2023 / EINPresswire.com / -- Symbee, a leading provider of Amazon Connect Contact Center Solutions, is proud to announce the launch of Symbee Business Intelligence (BI). This innovative BI solution that is specifically designed for Amazon QuickSight and offers advanced Analytics, Insights and Business Intelligence capabilities for Amazon Connect as well as other AWS Customer Engagement Services.
Press Release
Digital Marketing
B2B Marketing Firm Elevates New Product Launch Results for Technology Companies
Nov 29, 2023
Launch Marketing’s product launch services help exceed lead generation goals for B2B technology companies. AUSTIN, TEXAS, UNITED STATES, November 29, 2023 / EINPresswire.com / -- Launch Marketing, a provider of turn-key marketing services for business-to-business (B2B) technology-focused companies, successfully supports businesses navigating a new product launch.
Press Release
Digital Marketing
AI-Powered Social Marketing App Introduces Image Suggestions to Simplify Social Media Content Creation: Hookle
Nov 29, 2023
HELSINKI, Nov. 29, 2023 /PRNewswire/ -- In the dynamic landscape of social media marketing, an innovative mobile app is set to redefine the game for small businesses. Hookle has announced the launch of its latest cutting-edge feature, smart image suggestions based on artificial intelligence and high-quality image stocks.
Press Release
Content Strategy
Futuri and RCS Enter into International Partnership Agreement for SpotOn and Futuri AudioAI™
Nov 29, 2023
The company will now represent select Futuri products outside the United States. CLEVELAND, Nov. 29, 2023 /PRNewswire/ -- Futuri, the leader in AI-powered software solutions for the media industry, today announced the formation of a new partnership with RCS, the world's largest broadcast software company.
Press Release
Customer Experience
Amazon Connect Introduces Generative AI Capabilities to Help Organizations Improve Customer Service Experiences
Nov 28, 2023
Las Vegas—November 28, 2023— At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud contact center that enables organizations of all sizes to deliver better customer experiences at lower cost. Powered by large language models (LLMs) and other foundation models (FMs) available through Amazon Bedrock, the latest Amazon Connect enhancements include new generative AI capabilities that expand on the service’s existing machine learning (ML) features to transform how companies provide customer service.