The Wire (Page 216)

Netcore Cloud, a front-runner in the marketing automation and customer experience space, partners with Halon, the global leader of email infrastructure. GOTHENBURG, SWEDEN, September 19, 2023/ EINPresswire.com / -- As the powerhouse behind over 250 billion emails sent annually and one of the top 10 senders in the world, Netcore Cloud's collaboration with Halon signifies a step further in its commitment to innovation.

New generative AI-powered capabilities in Oracle Fusion Cloud Customer Experience (CX) help service agents, field technicians, and customers solve issues faster LAS VEGAS, Sept. 19, 2023 /PRNewswire/ -- Oracle CloudWorld -- Oracle today announced the addition of generative AI-powered capabilities within Oracle Fusion Cloud Customer Experience (CX). Supported by the Oracle Cloud Infrastructure (OCI) generative AI service, the new capabilities are embedded in existing Oracle Fusion Service processes to optimize customer service delivery, improve productivity, and help organizations enhance the customer experience. "To create outstanding customer experiences, CX professionals - and customers they engage with – need quick access to accurate information," said Rob Tarkoff, executive vice president and general manager, Oracle Cloud CX. "With the ability to summarize, author, and recommend content, generative AI has the potential to significantly enhance customer service engagements.

New AI capabilities in Oracle Fusion Cloud CX automate processes, improve insights, and enhance employee productivity LAS VEGAS, Sept. 19, 2023 /PRNewswire/ -- Oracle CloudWorld -- Oracle has added new artificial intelligence (AI) capabilities in Oracle Fusion Cloud Customer Experience (CX) to help marketers, sellers, and service agents grow revenue and deliver exceptional customer experience. The latest AI capabilities liberate marketers, sellers, and service agents from time-consuming and manual tasks by unlocking relevant content, recommendations, and insights with automation and conversational interfaces.

New application features to eliminate time-consuming coordination for marketers and deliver conversation-ready opportunities directly to sellers LAS VEGAS, Sept. 19, 2023 /PRNewswire/ -- Oracle CloudWorld -- Today Oracle announced new Guided Campaigns features within Oracle Fusion Cloud Customer Experience (CX) that help improve efficiency and collaboration between marketers and sellers. The new features can guide marketers through a simplified campaign builder to launch hyper-targeted, high-quality campaigns designed to generate pre-qualified and conversion-ready opportunities for the sales team.

Sara Seegers, national vice president for Lumen’s Indirect Partner Channel ‘Swiping right’ on data matches simplifies selling for new and current co-sellers. We see the connection between more collaboration and faster growth, so we’re pulling back the curtain to make it easier for partners and customers to do business with us.” — Sara Seegers, national vice president for Lumen’s Indirect Partner Channel SEATTLE, WASHINGTON, USA, September 19, 2023/ EINPresswire.com / -- PartnerTap announced today a new program with Lumen Technologies (NYSE: LUMN) to help Lumen grow its sales partner community.

- Marketers and CX teams benefit from in-depth look at website and mobile app visitor behavior - Technology collaboration enhances analytics and insights as organizations look to pinpoint digital experiences that cause customer difficulty - Award-winning AI allows customers to evolve the conversation and breakdown data silos at scale using data from websites, mobile apps, surveys, social, reviews, and conversations SALT LAKE CITY--(BUSINESS WIRE)-- InMoment, the leading provider of Experience Improvement (XI) solutions, announced today that it has partnered with Contentsquare, a global leader in digital experience analytics, to help businesses visualize customer’ experiences to add an additional layer of analysis and visualization for uncovering digital experience behaviors. InMoment’s XI Platform and integrated CX approach gather data signals from everywhere and use award-winning AI-powered tools for richer analytics, and its collaboration with Contentsquare gives CX teams and marketers an in-depth look at the behavior and in-page experience for website and mobile app visitors.

Improving Consumer Experiences with Real-time Analytics and IoT Technology We are unleashing the power of data intelligence and edge AI computing on behalf of the retail industry” — Peter Yang, President FREMONT, CA, USA, September 18, 2023/ EINPresswire.com / -- NEXCOM, a leading global supplier of intelligent retail appliances, announced today launch of the Neu-X303mini, powering the future of retail with smarter, faster, and more efficient operations. Developed by leading technology experts, the Neu-X303mini delivers the latest in edge AI computing power to optimize inventory management, improve customer experiences, and enhance operational efficiencies.

HERZLIYA, Israel, Sept. 18, 2023 /PRNewswire/ -- Carambola, a trailblazer in online advertising, announces innovative product features that will reshape the landscape of digital advertising. The new features promise to deepen the customer experience, allowing meaningful brand-consumer connection, boosting user engagement, and ultimately driving revenue for publishing websites implementing its technology.

FORT COLLINS, Colo., Sept. 18, 2023 /PRNewswire/ -- Marketing 360®, a technology company that provides business management and marketing software and services for SMBs, today announced a new feature that will allow eligible U.S. registered customers to become Google Guaranteed and run Google Local Service Ads, right from the Marketing 360 platform. Marketing 360 is currently the only marketing platform that offers this feature.

The artifact for chatgpt.js by KudoAI (official selection of Artizen Season 3) The age of AI is upon us.” — Satya Nadella SAN FRANCISCO, CA, UNITED STATES, September 16, 2023/ EINPresswire.com / -- California startup KudoAI received $98,000 worth of grants in August, from Microsoft & its industry-leading partners, including OpenAI & GitHub. “The age of AI is upon us,” claimed Microsoft CEO Satya Nadella, just one day before his company invested $10 billion for 49% stake in OpenAI. The public release of ChatGPT — an uncannily human-like chatbot that became the fastest-growing app in human history — is largely responsible for the current surge in AI interest.