The Wire (Page 221)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Jasper partners with Google Workspace, Webflow, Make and Zapier to Bring On-Brand AI Content Across the Marketing Stack
Aug 29, 2023
Jasper integrates into existing workflows within Google Workspace, advancing Jasper's mission to bring AI-powered content everywhere marketers work AUSTIN, Texas, Aug. 29, 2023 /PRNewswire/ -- Jasper, the leading AI copilot for marketing teams, today announced partnerships with Google Workspace, Webflow, Zapier, and Make enabling marketers to create on-brand AI-assisted content in the places they work most. The new partnerships come at a time when marketers are eager to leverage AI as part of an omnichannel strategy but are concerned about how to best do so securely and in a way that upholds their brand identity.
Press Release
Digital Marketing
Austin Marketing Agency Empowers Business Owners With Lead Generation Coaching Tools
Aug 29, 2023
Launch Marketing introduces a series of resources to maximize marketing investments for business leaders. AUSTIN, TEXAS, UNITED STATES, August 29, 2023/ EINPresswire.com / -- As the business landscape continues to evolve amid economic uncertainty, Launch Marketing is at the forefront of equipping businesses with the means to thrive.
Press Release
Digital Asset Management
Luxion Enhances Its Digital Capabilities Through Acquisition of Digizuite
Aug 29, 2023
ÅARHUS, Denmark, Aug. 29, 2023 /PRNewswire/ - Luxion Group ApS (Luxion), the company behind KeyShot, the industry-preferred 3D visualization software, is thrilled to announce its acquisition of Digizuite A/S (Digizuite), a leading provider of Digital Asset Management (DAM) solutions. This strategic move marks a significant step towards revolutionizing the digital supply chain landscape, offering innovative products that empower businesses to streamline asset management, collaboration, and content delivery across all channels.
Press Release
Customer Experience
Rippey AI Unveils Seamless Chatbot Integration with Slack and Microsoft Teams, Revolutionizing Customer Service Experience
Aug 29, 2023
LOUISVILLE, Colo., Aug. 29, 2023 /PRNewswire/ -- Rippey AI, a global frontrunner in logistics AI technology, announced today its game changing chatbot integration with prominent collaboration platforms, Slack and Microsoft Teams. This latest conversational AI enhancement empowers customer service teams by ensuring that users receive instantaneous, accurate, and efficient responses.
Press Release
Customer Experience
TTEC Digital Introduces Intelligent CX Offering Powered by AWS AI and Machine Learning Capabilities
Aug 29, 2023
DENVER, Aug. 29, 2023 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, today announced that TTEC Digital has unveiled a new offering to help organizations more easily consume Amazon Web Services (AWS) AI and machine learning (ML) capabilities. This offering, TTEC Digital Contact Center Intelligence powered by AWS, enables customers to add AI capabilities to their existing contact center infrastructure without technology replacements or major infrastructure upgrades.
Press Release
Customer Experience
The Estée Lauder Companies Inc. and Google Cloud Partner to Transform the Online Consumer Experience with Generative AI
Aug 29, 2023
A global leader in prestige beauty leverages generative AI across brands to better understand consumers, inform R&D efforts, and transform the digital brand experience NEW YORK and SUNNYVALE, Calif., Aug. 29, 2023 /PRNewswire/ -- Today, Google Cloud and The Estée Lauder Companies Inc. (ELC) (NYSE: EL), a global leader in prestige beauty, announced an expansion of their strategic partnership to pioneer new uses of generative AI across ELC's brand sites as part of its mission to transform the luxury digital experience. ELC was an early collaborator in the beauty industry to tap Google Cloud to accelerate its technology strategy.
Press Release
Digital Marketing
Nationally Recognized, Minority-owned Marketing Agency Snags Former Capital One Sr. Marketing Executive
Aug 29, 2023
RICHMOND, Va., Aug. 29, 2023 /PRNewswire/ --West Cary Group, one of the largest minority-owned advertising and marketing technology firms in the U.S., has hired Carolyn McCarty as its Chief Client Officer. McCarty previously held dual roles leading Diversity & Inclusion and Marketing for Capital One's Commercial Bank and as CEO of her own consultancy prior to joining the firm. "The breakthrough work West Cary Group is doing for its clients is what drew me to the opportunity," said McCarty. "The breakthrough work West Cary Group is doing for its clients is what drew me to the opportunity," said McCarty. "I am extremely impressed with how they're bringing 21 st -century, cutting-edge marketing strategy approaches to both mainstream consumer brands and industries that haven't gotten the marketing attention they deserve.
Press Release
Digital Marketing
Apollo.io Secures $100 Million Series D at $1.6B Valuation to Make World-Class Go-To-Market Accessible to All
Aug 29, 2023
With 9x annual recurring revenue growth since 2021, Apollo.io becomes the first sales technology unicorn minted in 2023 and one of the fastest growing companies in SaaS SAN FRANCISCO, Aug. 29, 2023 /PRNewswire/ -- Apollo.io, the leading go-to-market (GTM) solution for sales and marketing teams, announced today that it has raised $100M in Series D funding led by Bain Capital Ventures (BCV), with participation from existing investors Sequoia Capital, Tribe Capital, and Nexus Venture Partners. Following the company's Series C in March 2022, this investment brings the company's total funding to approximately $250 million while nearly doubling the valuation of the company at $1.6 billion. "Tim and the Apollo team have built a remarkable B2B platform that we believe will redefine the next generation of go-to-market sales." - Merritt Hummer, Partner at Bain Capital Ventures The company has grown revenue 9x over the last two years and currently serves over three million GTM professionals at over 500,000 companies from startups to global enterprises including Qualtrics, Customer.io, and Census.
Press Release
Customer Experience
Acxiom Brings InfoBase to Google Cloud’s Analytics Hub
Aug 29, 2023
LITTLE ROCK, Ark.--(BUSINESS WIRE)-- Acxiom ®, the global leader in customer intelligence and marketing technology solutions, today announces that its InfoBase ® consumer insights and audiences are now available in Google Cloud’s data exchange, Analytics Hub. This new integration offers Google Cloud customers access to Acxiom’s real-time descriptive customer data while leveraging Analytics Hub’s advanced cloud analytics capabilities to power truly people-first marketing strategies and impactful customer engagements at scale.
Press Release
Digital Marketing
Banzai’s Webinar Solution, Demio, Becomes HubSpot App Partner With Certified Integration
Aug 29, 2023
SEATTLE--(BUSINESS WIRE)-- Banzai International, Inc. (“Banzai” or the “Company”), a leading marketing technology company that provides data-driven marketing and sales solutions, today announced that it has joined HubSpot's App Partner Program and its webinar platform Demio is now a certified integration in HubSpot’s App Marketplace. HubSpot, a leading customer relationship management (CRM) platform for scaling companies, works hand-in-hand with App Partners to help grow their business through extending the product value of their apps, and distributing quality apps through the HubSpot App Marketplace.