The Wire (Page 223)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Digital Marketing
Email Honeypot Unveils AI-Powered Update to Supercharge Email Marketing Success
Sep 05, 2023
The update empowers users to delve deeper into the art of email campaigns by analyzing email subject lines. NEW YORK CITY, NEW YORK, UNITED STATES OF AMERICA, September 5, 2023/ EINPresswire.com / -- Email Honeypot, the leading email search engine for marketing professionals, today announced an AI-powered update designed to supercharge its users’ ability to refine their email marketing strategies.
Press Release
Customer Experience
Marks & Spencer Selects SymphonyAI Retail CPG for AI-Based Store Intelligence to Transform Customer Experience and Store Operations Efficiency
Sep 05, 2023
Innovative computer vision-based solution will help leading U.K. retailer improve planogram compliance and on-shelf availability PALO ALTO, Calif.--(BUSINESS WIRE)-- SymphonyAI Retail CPG, a SymphonyAI vertical, today announced it has been selected by U.K. High Street retailer Marks & Spencer (M&S) for computer-vision and AI-based SymphonyAI Store Intelligence capabilities across more than 500 stores.
Press Release
Customer Experience
BTicino Joins Forces with Apex Infosys to Shape Next-Gen Smart Home Connectivity
Sep 01, 2023
Elevating Smart Home Connectivity: Apex Infosys Partners with BTicino Our collaboration with BTicino is a leap toward a smarter and more interconnected future. Together, we'll create homes that blend cutting-edge technology with Italian design finesse.” — Advait Thakur, CEO - Apex Infosys VARESE, ITALY, September 1, 2023/ EINPresswire.com / -- In a strategic leap towards intelligent living, Apex Infosys, a leader in automation and networking systems, has joined hands with BTicino S.p.A., an Italian pioneer in electrical and domotic technology.
Press Release
Digital Experience
KryptoGO Launches AI-Powered One-Stop Web3 Cloud Solution
Sep 01, 2023
KryptoGO Studio Addresses the Three Major Challenges of Web2 Businesses Upgrading to Web3 TAIPEI, Aug. 31, 2023 /PRNewswire/ -- Today, KryptoGO announces the launch of its new AI-powered cloud solution for diverse Web3 enterprise scenarios - KryptoGO Studio (hereinafter referred to as KG Studio). The solution offers a one-stop, secure, and compliant peer-to-peer marketplace application.
Press Release
Digital Marketing
SocialJack Media Helps Businesses Thrive in a Competitive Marketplace
Sep 01, 2023
NEW JERSEY, UNITED STATES, August 31, 2023/ EINPresswire.com / -- SocialJack Media is pleased to announce that they help businesses thrive in a competitive marketplace with the most effective Online Marketing Wayne strategies customized to meet their needs. They work closely with companies to help them choose the best marketing tools to reach their target audience and grow their business quickly and efficiently.
Press Release
Customer Experience
Baijiayun Launches Cutting-Edge Generative AI Large Language Model Product "Questwave"
Aug 31, 2023
BEIJING, Aug. 31, 2023 /PRNewswire/ -- Baijiayun Group Ltd ("Baijiayun" or the "Company") (Nasdaq: RTC), a one-stop AI video solution provider, today announced the launch of its state-of-the-art large language model ("LLM") product "Questwave" for artificial intelligence generated content ("AIGC") across a wide range of application scenarios. Questwave is a powerful one-stop AIGC platform with a suite of applications that include LLM AI-driven customer service, formal document drafting, personal AI assistant, digital human interactive live streaming, and marketing content support.
Press Release
Customer Experience
ChurnZero Releases Launchpad to Enhance Processes, Productivity, and Platform Expertise for Customer Success Teams
Aug 31, 2023
Launchpad's playbooks and journey templates give ChurnZero users expert assistance to build sophisticated, scalable engagement and collaboration programs in minimal time. WASHINGTON, Aug. 31, 2023 /PRNewswire/ -- ChurnZero, the platform and partner for Customer Success, has released Launchpad, an in-platform library of playbook and journey templates to help Customer Success (CS) teams build and scale their digital programs with confidence.
Press Release
Digital Marketing
Gong Introduces Call Spotlight to Deliver Relevant, Secure and Accurate Generative AI-Based Insights and Next Steps for Revenue Teams
Aug 31, 2023
Includes Industry's First Generative AI "Ask Anything" Capability Specifically for Sales SAN FRANCISCO, Aug. 31, 2023 /PRNewswire/ -- Gong, the Revenue Intelligence leader, today introduced Call Spotlight, a generative AI solution that delivers revenue teams highly relevant, secure, and accurate summaries and next steps from customer interactions. By leveraging Gong's extensive dataset and sales domain expertise, Call Spotlight delivers results that are twice as accurate as off-the-shelf models.
Press Release
Customer Experience
Introducing Degpeg Audio Video Bot to Replace ChatBots
Aug 31, 2023
Degpeg offers an Audio-Video Bot for customer support, promoting effective communication, leading to better feedback and more conversions. BANGALORE, KARNATAKA, INDIA, August 31, 2023/ EINPresswire.com / -- Frequent occurrences exist where individuals intend to convey a particular message through typing, yet the recipients interpret it in a divergent manner.
Press Release
Digital Marketing
PR2 Launches: Illuminating the Future of Tech through Visionary Public Relations, Uniting Innovation, Sustainability, and Global Growth
Aug 31, 2023
Propelling tech companies towards a transformed narrative of innovation and sustainability, PR2 officially launches with a vision for global impact and positive change NEW YORK--(BUSINESS WIRE)-- PR2, a forward-thinking public relations agency based in New York City, is poised to reshape the tech industry's narrative by catalyzing positive change through strategic communication. With an unwavering commitment to amplifying the voices of pioneering tech companies, PR2 is dedicated to driving innovation, sustainability, and global growth, creating a harmonious intersection that propels industries forward while fostering a healthier planet.