The Wire (Page 231)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Data Platforms
Lytics Debuts New ML/AI Features to Automate Identity and Profile Management
Aug 09, 2023
Lytics, a leading customer data platform (CDP), announces its newest feature: AI/ML Automated Identity and Profile Management. This new toolset improves accuracy in identity management by leveraging AI/ML automation to maintain and streamline customer identity data resulting in more accurate targeting and cutting data bloat. "Within complex data warehouse environments like BigQuery, businesses often grapple with effectively managing customer profiles,” said Jascha Kaykas-Wolff, Lytics' President. "Our AI/ML Automated Identity and Profile Management automates this process, so that businesses are matching the right customer data with the right profile.” Traditional manual processes for correcting inaccurate or outdated customer profiles are time-consuming and error-prone, and the desire to maintain every data set has driven up cloud storage costs for data that is sometimes not even relevant or used.
Press Release
Digital Marketing
CloudMellow Acquires Idea Marketing Group
Aug 09, 2023
CloudMellow, an enterprise solutions provider offering branding, web design, digital marketing, application & product development, hosting and managed services to an array of industries announces the acquisition of Chicago rooted website design company, Idea Marketing Group. This newest acquisition will further strengthen CloudMellow's portfolio of award winning digital agencies.
Press Release
Customer Data Platforms
Simon Data Raises Series D Funding Round to Further Develop World’s First Fully-Connected CDP
Aug 09, 2023
Simon Data, the leading customer data platform (CDP), announced today the successful completion of its Series D funding round, securing $54 million in investment. The funding round was led by Macquarie Capital with participation from several existing investors, including Polaris,.406, and F-Prime, underscoring their confidence in Simon Data's vision and its ability to set a new standard for personalized, cross-channel marketing globally.
Press Release
Digital Experience
AGAT Software Announces the Launch of BusinessGPT: AI Insights Across All Company Data Sources
Aug 09, 2023
Today, AGAT proudly introduces BusinessGPT, a groundbreaking solution that empowers users with comprehensive insights by analyzing all company data sources. With its ChatGPT experience, BusinessGPT enables data-driven decisions and activities like never before.
Press Release
Ecommerce
Newegg Summarizes Customer Reviews Through AI
Aug 09, 2023
Newegg Commerce, Inc. (NASDAQ: NEGG), a global e-commerce leader for technology products, today announced the company is summarizing customer reviews through artificial intelligence (AI). Using ChatGPT, Newegg now offers concise summaries of customer reviews on product pages to empower shoppers to make more informed decisions quickly and easily.
Press Release
Digital Experience
WPP and Optimizely Partner to Bring Informed Digital Experiences to Brands and Consumers
Aug 09, 2023
WPP (NYSE: WPP) today announced the launch of a global strategic partnership with Optimizely, one of the industry’s leading digital experience (DXP) platform providers. As WPP’s first dedicated digital experimentation partnership and Optimizely’s first global strategic partnership, the announcement demonstrates the two organisations’ commitment to supporting clients in delivering optimised digital experiences to each and every customer.
Press Release
Customer Experience
Cyara Enhances Leadership Team With Appointment of Rishi Rana as President
Aug 08, 2023
Cyara, the leading AI-led Customer Experience (CX) Transformation Platform provider, today announced the appointment of Rishi Rana as President. Rana will lead Cyara’s go-to-market (GTM) and product strategies, further accelerating the company’s market position and driving long-term success.
Press Release
Digital Marketing
FlyTech's Meta Ads Strategy Surges in Popularity Amid Escalating Email Spam Issues for B2B Companies
Aug 08, 2023
This year has marked a momentous shift in traditional B2B sales tactics as the age of cold email confronts relentless challenges from multiple directions. Amidst this disruption, FlyTech, a growth marketing agency for B2B organizations, has seen a spike in interest in an often-neglected channel: Meta Ads.
Press Release
Digital Marketing
Attain Partners with Magnite to Introduce Real-Time Sales Measurement for Video Advertising
Aug 08, 2023
Attain, a leading permissioned commerce data platform that powers real-time purchase measurement and outcome signals for brands, today announced a partnership with Magnite (NASDAQ: MGNI), the world's largest independent sell-side advertising company. Magnite will provide video buyers with measurement capabilities based on Attain's real-time commerce data.
Press Release
Digital Marketing
PartnerTap Appoints Emily Carrion as SVP Marketing to Accelerate the Enterprise Co-Selling Movement
Aug 08, 2023
PartnerTap, Inc, the leading enterprise co-sell platform provider, today announced the appointment of Emily Carrion as SVP Marketing. She joins PartnerTap at this fast growth stage with 15 years experience building B2B SaaS brands, scaling teams, and accelerating movements.