The Wire (Page 234)

Language I/O (LIO), a leader in real-time, business-accurate translation technology, today announced its $8M Series A1 funding round led by Joint Effects, a Venture Capital firm based in Boston, MA. The largest investor in the round was the Wyoming Business Council's Wyoming Venture Capital (WYVC) Fund.

UNIVERSIMM has launched, offering social media users a more personalized experience, in a world where aimless scrolling has become the norm. This social network fosters meaningful engagement that aligns with individual interests.

Firstsource Solutions Limited (NSE: FSL, BSE:532809), a global provider of business process management (BPM) services and an RP-Sanjiv Goenka Group company, announced the launch of its new AI platform – FirstSenseAI – that enables companies to capture real-time customer data and use it to power intelligent, personalized interactions with instant insights and decision-making. With its ability to understand and respond to a customer’s needs in seconds, FirstSenseAI elevates the human experience, boosting customer loyalty while improving process efficiency. “At Firstsource, we welcome the transformative power of Generative AI and Machine Learning, which has the potential to redefine human interactions with technology and revolutionize job roles across industries.

Qualtrics, the leader and creator of the experience management (XM) category, announced the general availability of Digital Experience Analytics (DXA), a new solution that enables organizations to create a visual replay of consumers’ behavior during their web experience, capturing key frustration signals like error clicks, rage clicks, and mouse thrashes. DXA uses Qualtrics AI to identify the most relevant session replays, enabling brands to act quickly to improve customer experiences, preventing lost revenue and increasing customer conversion and loyalty.

Expanding its focus on bringing AI-powered services to clients in every industry, Atlas Systems has named Dr. Manoj Duse as its first Head of AI Practice.

The Digital Advertising Alliance (DAA) today launched new beta functionality allowing individuals to opt out of interest-based advertising (IBA) via the submission of "hashed" -- or encrypted -- phone numbers. In the past, the DAA's Token-ID-Based Tool was designed to utilize hashed email addresses to exercise those choices.

Customer.io, a leading Customer Engagement Platform for tech-savvy marketers, today announced the general availability of Data Pipelines, their new customer data platform (CDP). “With our limited-time promotion, we are making Data Pipelines a no-brainer choice for companies seeking to harness the power of data to fuel their growth and deliver exceptional customer experiences.” Data Pipelines makes it easy for companies to collect and integrate data from various sources, including websites, servers, and ad platforms. This single centralized hub then routes real-time data to destinations like Mixpanel, Amplitude, Google Analytics, Salesforce, and TikTok. “By centralizing customer data, Data Pipelines enables marketers to gain a deeper understanding of their audience, make data-driven decisions, and deliver personalized experiences to their customers,” shares Founder and CEO Colin Nederkoorn. “This elevated level of personalization increases the ROI of marketing efforts by improving engagement and driving better results.” The CDP that adapts to existing infrastructures Each business has unique data sources and storage preferences.

Directable, the cloud-based digital signage solution, is thrilled to announce its strategic integration with Canva, offering a groundbreaking collaboration to transform digital signage experiences for businesses worldwide. Directable is a cutting-edge solution used by thousands of businesses to captivate and engage their audience like never before.

Salesforce today announced general availability of Slack Sales Elevate, deeply integrating Sales Cloud with Slack to create a personalized sales home that centralizes information, simplifies processes, and automates administrative tasks in the place sales teams already collaborate with peers, partners, and customers — Slack. Built on Slack’s platform and powered by their Salesforce data, Slack Sales Elevate will help companies boost productivity and transform the way sales teams work together and win.

PartnerTap, Inc., the leading enterprise co-sell platform provider, today announced the release of their new Co-Sell Automation product, an automated workflow solution that orchestrates all the next steps to connect sales teams with partners so they can co-sell into mutual accounts and new opportunities. Co-selling has become a top strategic priority for enterprise companies with large partner ecosystems, as companies look for new ways to accelerate growth and gain market share.