The Wire (Page 232)

Vendavo, a global market leader in B2B pricing, selling, and rebate solutions and a member of Oracle PartnerNetwork (OPN), today announced a new collaboration with Oracle that empowers joint manufacturing and distribution customers to streamline the creation, administration, payments, and reporting on rebate and channel incentive programs. The new relationship brings the power of Vendavo Rebate & Channel Manager to Oracle CPQ and E-Business Suite applications and customers that leverage Oracle Integration Cloud (OIC). "This strategic collaboration will enable our joint customers to reap even more value from their Oracle Cloud and E-Business Suite applications in an area that, while often considered both time-consuming and complex, can also be a significant source of revenue," said Matthew Kenneally, Vice President of Global Alliances and Partnerships, Vendavo.

At a time when marketers are feeling increasing pressure to measure the ROI of their marketing efforts, GfK is now a global Brand Lift partner on META Platforms, Inc. (Nasdaq: META) which enables GfK to capture and report the lift from brand advertising on Facebook and Instagram. The new solution, Campaign Amplifier, allows marketers to measure how their campaigns on Meta platforms affect the attitudes and perceptions of their brands, and how these compare to TV and other digital channels.

The rapidly expanding cannabinoid market is set to welcome its latest and possibly most transformative entry to date. Coming this September 1, CBDshopdirect.com will be unveiled as the most extensive and meticulously curated direct-to-consumer website for CBD products, focusing on naturally produced non-psychoactive cannabinoids such as CBD, CBN, CBG, CBC, CBDA, THCA, and more.

ABBYY today announced the appointment of Chip VonBurg to Chief Customer Officer (CCO), reinforcing ABBYY’s commitment to helping its customers achieve their intelligent automation goals faster. VonBurg is a veteran leading impactful customer-success initiatives and, as a member of the executive management team, will focus on ensuring its customers worldwide leverage ABBYY intelligent document processing (IDP) and process intelligence solutions to put their information to work and transform their data into more intelligent actionable outcomes. “Customer excellence is at the heart of ABBYY’s ethos,” said Ulf Persson, CEO at ABBYY. “Everything we do is centered around our clients’ continued growth in their intelligent automation journeys.

Talkdesk®, Inc., a global cloud contact center leader for enterprises of all sizes, today announced that Talkdesk CX Cloud™, its AI-powered cloud contact center platform, has achieved Federal Risk and Authorization Management Program (FedRAMP) In Process designation and is listed in the FedRAMP marketplace. FedRAMP® is a U.S. federal government-wide compliance program that promotes the adoption of secure cloud products and services across U.S. federal agencies by providing a standardized approach to security assessment and authorization.

My Code, the largest US diverse media company, has announced the hiring of Rebecca Kramer Rosengard as SVP of Marketing, where she will lead all aspects of brand and product marketing, thought leadership and PR. Through her role, she will bolster My Code's work that enables storytellers, publishers, brands and agencies to connect more authentically with diverse audiences and drive business success.

Extendly, a leading provider of white label support services for marketing agencies and SaaSpreneurs, is delighted to announce its acquisition of a stake in ChatHQ, a revolutionary sales and support software that boosts engagement, skyrockets conversions, and streamlines support on websites and sales funnels. The strategic acquisition unites two industry pioneers dedicated to delivering unparalleled support services for Marketing Agencies utilizing the HighLevel platform.

Freshworks Inc., (NASDAQ: FRSH) today announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational messaging, and automated ticketing management in an all-in-one solution. Uniting Freshchat ™, Freshdesk ™, and the company’s generative artificial intelligence technology, Freddy AI, the Freshworks Customer Service Suite enables a modern customer support experience accessible to any company, with pricing that scales from small business to global enterprise.

The AI for Digital Creators Conference is set to take place at the Hilton Orange County in Costa Mesa, California, from February 7-8, 2024. This cutting-edge conference provides a unique opportunity for professionals, enthusiasts, and researchers to delve into the world where artificial intelligence meets digital design.

AppLovin Corporation (NASDAQ: APP) (“AppLovin”), a leading marketing platform, today announced new AI advancements to its mobile user acquisition (UA) platform, AppDiscovery. By leveraging more powerful models to enhance the AXON engine behind AppDiscovery, it is helping partners achieve their campaign goals with greater accuracy, improved performance and speed on a larger global scale. “We have been working to upgrade our advertising algorithm with the latest AI techniques and we are very excited about the early results,” explained Adam Foroughi, CEO and Co-founder, at AppLovin. “Our advertisers are benefiting from increased automation and seeing better return on ad spend (ROAS), at a much larger scale.