AI in Call Centers(Page 298)

The Best New Technologies from #Demo2012

Facebook Passes the Billion User Mark, But Where Will Revenue Growth Come From?

NewBrandAnalytics Targets Hospitality Industry with Social Monitoring Tool nBA 3.0

Location-Based Social Apps Making A Splash #Demo2012

Most Marketers Are Curating Content, Whether They Know It Or Not

Rio SEO Launches Keyword Discovery Tool for Better Landing Pages

HootSuite Integrates with Webtrends Analytics, Seeks Social Media ROI

Oracle CEO Ellison: Not Thinking about Big Buys, for Now #oow

Technology to Solve the Problems of Technology #DEMO2012

Gartner Magic Quadrant: Acquisition Activity Booms In Social CRM Space, Jive, Lithium, Salesforce Dominate

iPad Mini Enters Production, New Challenges for Apple

Oracle OpenWorld Day 2 Recap: Oracle Cloud Keynote + EMC Big Data Insights #oow

California Passes Comprehensive Laws to Protect Social Media Users

Pew Study: Mobile Means More News

MindTouch Offers Its Salesforce CRM Connector on AppExchange

Book Review: The Tao of Twitter

Forrester Study Reveals Social is Not Key to Driving Online Sales

Opera Solutions, Oracle Partner to Help Companies Find 'Gold' in Big Data Flows #oow

Web Experience: Avoiding the Dirty Magnet in Navigation Design

Russia's Yandex Launches Its Own Browser & a Mobile App Store

iPad Mini Launching as the Battle for Enterprise Tablets Hots Up

Building a Social Media Team: the Social Strategist

Klout to Integrate Facebook Pages into Klout Scores

Wake Up Early Saturday, and Other Facebook Advice for Brands

This Week: 3 Big Data Rules & 5 Cool Collaboration Tools

Weekend Reading: Time to Show Big Data Who's the Boss

Will Benioff's 'Presence' Cast a Shadow on Oracle's OpenWorld? #oow