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ICYMI: Agile, Kanban, Scrum: Why Choose?, AI is the Future of CX, More

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Chelsea King avatar
The top articles, resources and events on CMSWire from the week of April 9-13, 2018.

Artificial intelligence is on the cusp of becoming a great (and not-so-scary) tool for companies to increasingly rely on. From AI in customer experience to creating and sustaining jobs, we have a lot to look forward to in its development and usage. Quite a few articles touched on AI this past week, which you can find below. You can also find popular articles, resources and events covering the wide world of product management methodologies, blockchain’s pending impact on entire industries, and much more.

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