Articles
Tag: ai
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Practical Ways Chatbots Are Addressing Enterprise CX Problems
Want to improve your customers' experiences? Here's how enterprises are using chatbots in the here and now to improve customer experiences.
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The Enterprise Chatbot: Your Future Coworker?
How chatbots as co-workers can change the workplace.
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Machine Learning Fragmentation Is Slowing Us Down: There Is a Solution
The pace of machine learning innovation is leading to fragmentation.
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Chris McNulty: The Digital Workplace Is About Progress, Not Perfection
Chris McNulty, senior product manager for SharePoint and Office 365, discusses some of the elements that go into a successful digital workplace.
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The Rocky Path to Personalization
A look at some of the emerging trends in personalization.
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Business Process Management Success Starts With People
People should be at the heart of successful process improvement efforts.
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The Next Generation of Chatbots: Connected, Intelligent, Capable
Forward-thinking companies are building bots that treat their enterprise communications networks the way consumer bots treat their parent devices.
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8 Changes Chatbots Will Bring to the Workplace
Changes to expect when chatbots become our co-workers.
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A Vision for the Future of Content Management: Chris McLaughlin of Nuxeo
Nuxeo CMO Chris McLaughlin talks content services, the second wave of AI and more in this interview.
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Shafath Syed: Increase 'Speed, Scale and Efficiency' With an Intelligent Workplace
Shafath Syed of BMC discusses how to measure success in the digital workplace and more in the latest digital workplace leaders interview.
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Accelerate Workplace Transformation: From Chatbots to Intelligent Agents
Four steps you can take to evolve from basic chatbots to intelligent agents to transform your workplace.
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For a Better User Experience, Forget Alexa, Use Occam’s Razor
Why Occam’s Razor remains one of the most vital and useful business tenets we have today.
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Why Machine Translation Matters in the Modern Era
Develop global content strategies to be a leader in digital innovation and customer experiences globally.
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What Is a Neural Network and How Are Businesses Using Them?
Companies use neural networks for a wide array of activities.
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