Articles
Tag: ai
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IBM Taps AI for New Workflow Automation and Data Migration Tools
IBM revealed an array of AI-driven products at Think 2021, its annual hybrid cloud and AI event.
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Amazon Announces First Robotic Fulfillment Center
Shreveport, La. is the latest site for the construction of a new Amazon robotics fulfillment center, according to a recent announcement.
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CX Newsbyte: Acquisitions Abound, Google Cloud & LivePerson Partner up and More News
Demandbase acquires InsideView and DemandMatrix, TGP and Francisco Partners set to acquire Boomi, Google Cloud Partners with LivePerson and more.
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Sitecore Set To Acquire Moosend as Part of Ongoing 1.2B Growth Plan
Sitecore announced the acquisition of Moosend, a marketing automation and campaign management platform, as part of Sitecore’s ongoing $1.2 billion growth plan.
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5 Entry-Level Marketing Projects for AI Newbies
What are the best entry level projects to help marketers dip their toes in the artificial intelligence waters? Here are five recommendations.
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Use AI Thinking to Improve Customer Experience
The prepackaged AI tools won't provide the biggest help for your customer experience, but the thinking behind the design and creation of AI systems can be.
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Where Big Data and Knowledge Management Intersect in 2021
Five years ago I wrote about where big data and knowledge management overlap. Needless to say, a lot has changed in the intervening years.
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Is 2021 the Year AI Dominates the Call Center?
AI and machine learning are coming of age, and 2021 is set to become the year that they elevate the customer call center game.
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What UiPath's IPO Tells Us About the Growth of Automation
RPA is officially big business. UiPath's market debut showed that interest in automation is growing as organizations look for ways to become more productive.
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LinkedIn Debuts LinkedIn Learning Hub, IBM Doubles Down on Ethical AI and More News
LinkedIn introduced its Learning Hub this week, remote hiring startup Deel reached unicorn status and more digital workplace news.
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Newegg Embraces Dogecoin, Moz Announces New Metrics Suite & More News
Newgg embraces Dogecoin, Moz adds a performance metrics suite, Informatica Revamps Intelligent Data Management Cloud With AI & Microservices and more DCX news.
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3 Customer Trends AI Can Spot Before Marketing
Machines and humans can make for a powerful marketing combination. Make sure you’re partnering with your data to experience the fullest benefit.
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Microsoft Acquires Nuance, Elevating Its Cloud Strategy for Healthcare
In a strategic move Microsoft will acquire Nuance, a cloud and AI healthcare software provider in a transaction that will close by the end of this calendar year
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inMotionNow Acquires Lytho, Arc Publishing Rebrands as Arc XP and More CX News
This week's customer experience and digital marketing Newsbytes leads with inMotionNow's acquisition of Lytho.
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