Articles
Tag: ai
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AI Frontiers: Fascinating, Fake and Terrifying Content
As the frontiers of technology are pushed, the law of unintended consequences often rears its head in unexpected ways.
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Don’t Fear the Reaper: Helping Employees Understand and Use AI
People bring a lot of baggage with them when it comes to AI. Before you can expect them to work with it, you first need to get them to understand what it is.
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Cutting Through AI Marketing Hype: It's About Machine Learning
AI means a lot of things, but if you're a marketer then machine learning is likely what you're interested in. Here's what you should know.
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3 Things Alan Turing Never Imagined
Alan Turing’s work occurred more than 65 years ago — give the guy a break — he couldn't foresee all the advances that are shaping life in 2019.
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Microsoft's AI Play Took Center Stage at Build 2019
Artificial intelligence has become fundamental to Microsoft’s positioning with developers, and so was the focal point of this year's Build.
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Keep These 3 Things in Mind When Introducing Chatbots to Customer Service
As customer service becomes increasingly complex, businesses are looking to chatbots and AI to help improve customer engagement.
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Is It Time for Your Organization to Form an AI Ethics Committee?
Google tried and failed to establish one. Maybe you can do better. The real question is, is it even time to try?
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Using AI for Metadata Creation
Rules-based auto-classification has been around for years, but recent advances in AI has made it a viable solution for improving an organization's metadata.
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AI Deployments Depend on Human Skills Too
While many enterprises are rushing to deploy AI to keep up with their competitors, they often overlook the human skills needed to make a deployment successful.
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Google Cloud CEO Kurian Reveals New Directions at Next ’19
Next 2019 found Google Cloud moving in new directions under the leadership of CEO Thomas Kurian.
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Did You Know Your New Colleague Is a Robot?
AI and automated bots are already part of the workplace and you don’t even know it.
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AI Success Relies on Strong Organizational Change Management
As with any initiative, to ensure long-term success with AI requires strong communications and change management before, during and after launch.
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How SMBs Use Voice to Improve the Customer Experience
Voice is growing in many ways, from marketing to customer service, and the workplace too. A new study shows SMBs are a major driving force behind that growth.
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'Good Enough' Data Will Never Be Good Enough
Some things get better with age — data isn't one of them.
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