Articles
Tag: ai
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Microsoft’s Project Cortex Wants You to Hire a Knowledge Manager
As part of Microsoft’s Project Cortex rollout, Microsoft is advocating for new knowledge management positions, staffed by living, breathing human beings.
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What Do Machine Learning Engineers Do Anyway?
Last year machine learning engineer was the most sought-after role in tech, according to a recent survey. So what does a ML engineer do?
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Artificial Intelligence Is Poised to Take More Than Unskilled Jobs
It has been argued that jobs being lost to AI are mainly unskilled. However, trends indicate this isn't the case. What other skilled jobs may be impacted?
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How Healthcare Organizations Have Tapped AI in the Fight Against COVID-19
Despite the perceived benefits of artificial intelligence, most healthcare organizations are still slow to prescribe AI in their strategic decision-making.
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Looking to Automate Your Workplace? Here Are Some Things to Consider First
Many organizations are looking at automating workplace processes. However, successful automation requires strong planning and preparation.
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How Automation Can Future-Proof Enterprises Against Major Disruption
While COVID-19 has seen many workers sent home, for many organizations it is the catalyst for automating enterprise processes. Here’s how.
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The Digital Transformation Time Line Just Sped Up. Now What?
Technology has become the lifeline of the world we live in today. Without it the world would be at a standstill.
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7 Ways Artificial Intelligence Is Reinventing Human Resources
AI has been creeping into the workplace and employers are looking to use it to improve employee experience. Here are seven ways it's changing the role of HR.
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AI Transparency and the Emperor’s New Clothes
By calling things “Artificial Intelligence” or “Deep Learning,” we are using words loaded with meanings and implications which, in fact, don’t exist.
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IBM Embarks on a New Era at Think 2020
Think 2020 marked a transition for IBM, driven in part by the leadership of new CEO Arvind Krishna and underpinned by AI and hybrid cloud.
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7 Ways to Use Chatbots Effectively in Your Customer Experience
How companies can leverage the capabilities of automation to boost its brand's customer experience.
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7 Considerations for Implementing a Customer Support Chatbot
Studies show chatbot support can work, but not without a comprehensive implementation plan and considerations.
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A Look at the Downsides of Artificial Intelligence
While there has been a major push to deploy AI in the workplace, not everyone is convinced that it is needed, and there are disadvantages too.
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Social Distancing Has Raised the Bar for the Digital Experience
Companies that help customers navigate this crisis—even if it means creating brand new services—will be well-positioned to retain loyalty when all this is over.
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