Articles
Tag: ai
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Avoiding Potholes on the Road to Effective AI Deployment
Throwing money at AI without thinking through a long-term plan will result in lackluster results.
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Microsoft's AI Moves at Ignite 2019 Deserve a Closer Look
It may have felt like AI took a backseat to some of the bigger announcements coming out of Ignite 2019, but the AI announcements warrant a closer look.
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How AI Is Transforming IT Service Management
The goal of AI technology is not to replace humans, because it can’t. It can, however, streamline processes, augment human roles, and assist in tasks.
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Why Process Automation Is Not Always Process Improvement
A sole focus on technology will not be enough if meaningful and measurable business process improvement is the goal.
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From the Lab to Real Life: Operationalizing AI and Data Analytics
Artificial intelligence needs to shift out of the labs and into everyday life in enterprises. Some leading deployments help show us the way.
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Navigating RPA Potholes on the Bumpy Road to Digital Transformation
Have our expectations overshot the reality of RPA in practice?
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ARMA InfoGov 2019: New Name, New Mission, Waiting on New CEO
ARMA InfoGov 2019 focused on building an engaged community that is looking to the future.
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AI World Attendees Discuss Artificial Intelligence Vision in Enterprise
We caught up with attendees of AI World in Boston on the challenges and successes working with Artificial Intelligence.
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The Role of AI in Content Management Systems
While AI has many uses within the enterprise, for those orgs that are dependent on CMS, AI will change the way they work. Here's why.
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Why Prescriptive Analytics Is the Future of Marketing
Prescriptive analytics has become a real competitive advantage for marketers. Here's why.
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How PMOs Can Future-Proof Their Role in the Face of Encroaching AI
Gartner predicts that by 2030, artificial intelligence technologies will perform as much as 80% of the PMO’s traditional day-to-day work.
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What the Future Holds for Customer Support
Over the coming years, customer support professionals will be equipped to better assist customers through a combination of improved technology and soft skills.
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The Transformation of RPA to IPA: Intelligent Process Automation
Giving customers direct access to IPA tools allows them to receive consistent solutions to their problems, faster and more efficiently than before.
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Google Executive Shines Light on the Path to AI in the Enterprise
A Google AI executive spoke to a crowd at MIT about big AI questions and what it takes to bring artificial intelligence into an organization.
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