Articles
Tag: ai
-
How Automation Can Future-Proof Enterprises Against Major Disruption
While COVID-19 has seen many workers sent home, for many organizations it is the catalyst for automating enterprise processes. Here’s how.
Continue reading...
-
The Digital Transformation Time Line Just Sped Up. Now What?
Technology has become the lifeline of the world we live in today. Without it the world would be at a standstill.
Continue reading...
-
7 Ways Artificial Intelligence Is Reinventing Human Resources
AI has been creeping into the workplace and employers are looking to use it to improve employee experience. Here are seven ways it's changing the role of HR.
Continue reading...
-
AI Transparency and the Emperor’s New Clothes
By calling things “Artificial Intelligence” or “Deep Learning,” we are using words loaded with meanings and implications which, in fact, don’t exist.
Continue reading...
-
IBM Embarks on a New Era at Think 2020
Think 2020 marked a transition for IBM, driven in part by the leadership of new CEO Arvind Krishna and underpinned by AI and hybrid cloud.
Continue reading...
-
7 Ways to Use Chatbots Effectively in Your Customer Experience
How companies can leverage the capabilities of automation to boost its brand's customer experience.
Continue reading...
-
7 Considerations for Implementing a Customer Support Chatbot
Studies show chatbot support can work, but not without a comprehensive implementation plan and considerations.
Continue reading...
-
A Look at the Downsides of Artificial Intelligence
While there has been a major push to deploy AI in the workplace, not everyone is convinced that it is needed, and there are disadvantages too.
Continue reading...
-
Social Distancing Has Raised the Bar for the Digital Experience
Companies that help customers navigate this crisis—even if it means creating brand new services—will be well-positioned to retain loyalty when all this is over.
Continue reading...
-
Let's Take Digital Workplace Chatbots to the Next Level
While chatbots in the digital workplace are in their ascendancy, collectively we’re still at an early stage of maturity.
Continue reading...
-
Is There a Clear Path to General AI?
Two pairs of terms frequently get mixed up when talking about AI: Strong vs. Weak AI, and General vs. Narrow AI. The question is: what are you aiming for?
Continue reading...
-
AI and the Year Ahead: What Now?
COVID-19 prompts new pragmatism in enterprise approaches to AI.
Continue reading...
-
When Can We Expect Our AI Personal Assistants?
In the near future, AI personal assistants will automate manual, time-consuming tasks. But those days aren't here just yet.
Continue reading...
-
The Untapped Potential of Conversational AI: Content in Context
The next frontier of 'content in context' is to automate combining data and content into a seamless, conversational communication.
Continue reading...
