Backbase Customer Experience Platform helps organizations create rich, interactive web portals and mobile applications. It helps organize, create, and manage relevant customer experiences across any device, aimed at delighting customers and driving measurable business results.
Primary Use Cases
Do you support an ecosystem of services within your platform experience? Small-business owners want to spend more time running their business and minimize their administrative duties. McKinsey’s research suggests that entrepreneurs’ daily tasks fall into two categories. One is, obviously, buildin...Read more
Retail financial institutions must constantly innovate in order to keep consumers engaged and loyal in the wake of mass fintech competition. The goal is to be people’s preferred financial partner at every stage of life. But to succeed in this long-term relationship, banks and credit unions must i...Read more
Does your digital platform offer a one-stop-shop experience? For years, small businesses have been wanting to make the move towards a digital-first experience. Today’s pandemic has only accelerated this trend. Does your digital platform have the capabilities to thrive in this new digital era? Ans...Read more