Backbase Customer Experience Platform helps organizations create rich, interactive web portals and mobile applications. It helps organize, create, and manage relevant customer experiences across any device, aimed at delighting customers and driving measurable business results.
Primary Use Cases
The era of open banking is upon us. This past October 2017, Imran Gulamhuseinwala, trustee for the Open Banking Implementation Entity in the UK, said: “We are one step closer to delivering the potential of open banking for the benefit of consumers and businesses.” It’s an exciti...Read more
Banks are aware of the urgent need to undergo a digital transformation. Their industry is practically unrecognisable, their customers have gone digital and fintech companies have arrived on the scene with a host of new alternatives. Banks know they have fallen behind the curve, and they want to c...Read more
Our CEO, Jouk Pleiter, was interviewed by Thea George from Finextra at Sibos 2017 in Toronto recently. She asked him about the Backbase approach to omni-channel digital banking, which he described in some detail. We published the clip on our own YouTube channel, and it’s embedded in this po...Read more