Backbase Customer Experience Platform helps organizations create rich, interactive web portals and mobile applications. It helps organize, create, and manage relevant customer experiences across any device, aimed at delighting customers and driving measurable business results.
Primary Use Cases
When Blum had to temporarily shut down production, it lacked a way to effectively communicate with its 3000 production plant workers. Here's what it did. Continue reading...
It’s difficult to overstate how dominant TikTok's become. Even the analysts are puzzled. Continue reading...
The digital economy is overtaking traditional markets, and it’s spurring a multitude of benefits. But not all industries are seeing those benefits equally. Continue reading...