Backbase Customer Experience Platform helps organizations create rich, interactive web portals and mobile applications. It helps organize, create, and manage relevant customer experiences across any device, aimed at delighting customers and driving measurable business results.
Product Details
- Product
- Backbase Customer Experience Platform
- Company
- Backbase
- HQ Location
- Netherlands
- Year Founded
- 2003
- License
- Commercial
- Deployment
- SaaS, On-Premise
Tags
Primary Use Cases
Customer Portals
Related News
-
Mar 3
Kontent.ai Launches Accessible CMS Admin Interface
UK disability charity Scope goes live on platform with WCAG 2.2 AA compliance. Continue reading...
-
Mar 3
Why Customer Feedback Falls Flat — & How AI-Native CFM Can Fix It
Sprinklr's Karthik Suri explains how better CFM unifies signals, eliminates silos, and improves CX outcomes. Continue reading...
-
Mar 2
Will AI Cost More Than Offshore Human Agents in Customer Service?
Gartner says by 2030, generative AI may exceed $3 per resolution, more than offshore human agents. The real question isn’t cost — it’s value per interaction. Continue reading...
