Backbase Customer Experience Platform helps organizations create rich, interactive web portals and mobile applications. It helps organize, create, and manage relevant customer experiences across any device, aimed at delighting customers and driving measurable business results.
Primary Use Cases
Becoming a digital champion doesn’t happen overnight. After all, a digital transformation is a journey, not a destination. So how far along is your bank towards becoming digital-first? Let’s find out. Grow up — digitally If you haven’t done so yet, we highly recommend taking our Digital Maturity...Read more
After a full year of delays, open banking has finally gone live in Australia, marking another milestone as Australian banking matures in the digital age. Here are 5 topics in July-August that caught my eye, describing how banks are keeping up with new customer needs and demands. 1. Easing slowly...Read more
Since my last article, developments in the COVID-19 pandemic have proven that the new normal of social distancing and going digital is not just a phase, but it is a trend that’s here to stay. I’ve selected 7 top stories about the industry from the past 2 months, each talking about how countries i...Read more