Backbase Customer Experience Platform


Web CMS & Digital Experience Software

Backbase Customer Experience Platform helps organizations create rich, interactive web portals and mobile applications. It helps organize, create, and manage relevant customer experiences across any device, aimed at delighting customers and driving measurable business results.

Product Details

Backbase Customer Experience Platform
HQ Location
Year Founded
SaaS, On-Premise


Primary Use Cases

Customer Portals

Related News

  • Nov 8

    Transform from Bank to Digital-First Enterprise

    So you’ve consistently added smart digital experiences to the core offering. You know its crucial to focus in on what customers want, and you are determined to catch up on what the new competition can deliver. Each of those aspirations is a worthy one – it’s all good stuff. Are...Read more

  • Nov 1

    Take control of your digital future – there’s no time to lose

    Manuel Schreurs of Backbase kicked off day 3 by reiterating the mantra that we are moving from digital-on-the-side to digital at the core. Banks need to be in the driver’s seat, with a digital team that understands customer needs, technology, and agile delivery. These strengths must be built into...Read more

  • Oct 31

    Add value and reduce effort: a game plan for platform-based business success

    Tim Rutten of Backbase opened the day with a look at the era we are living in – the 4th industrial revolution. He examined the implications this has for business models and outlined the characteristics of traditional, platform-based, and hybrid business models. We got to compare the linear,...Read more

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