Backbase Customer Experience Platform helps organizations create rich, interactive web portals and mobile applications. It helps organize, create, and manage relevant customer experiences across any device, aimed at delighting customers and driving measurable business results.
Product Details
- Product
- Backbase Customer Experience Platform
- Company
- Backbase
- HQ Location
- Netherlands
- Year Founded
- 2003
- License
- Commercial
- Deployment
- SaaS, On-Premise
Tags
Primary Use Cases
Customer Portals
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