idio’s Content Intelligence Platform identifies patterns in a customer’s content consumption to understand their interests, and inserts real-time dynamic content into communications across digital channels to personalize the experience and drive increased engagement, conversion and insight.
Primary Use Cases
Companies that have seen a positive revenue growth collect more customer experience (CX) data than other non-growth companies, according to a recent survey by Gartner The survey found that nearly 80% of growth organizations use customer surveys to collect customer experience data, compared with...Read more
Data has become the lifeblood of modern enterprises. However, past conversations with CIOs revealed a dramatic range of data and predictive analytics maturity from organization to organization. Continue reading...
My team of data and analytics researchers and consultants falls into two main specialties: one for structured data, what we consider “traditional” data or information that can be organized into a spreadsheet, and the other for unstructured data, i.e. Continue reading...