The Crowdly Advocate Marketing platform is a social advocate management platform that helps brands find, rank and engage their top advocates on Facebook. The platform helps brands build a base of authentic advocates, activate them, and learn from their behavior to increase word-of-mouth promotion and brand advocacy. It integrates with Facebook to show brands the lifetime influence of their top fans and a complete history of fans' interactions over time.
Primary Use Cases
Advocate marketing for brands
Social media is always changing. Just when you think you've got it figured out, a new contender rises and manages to shift the landscape. TikTok is that new challenger. Continue reading...
Voice of the Customer (VoC) captures a customer's expectations, preferences and aversions and tunes your customer experience (CX) activity accordingly. While VoC has been an important component of CX programs for years, COVID-19 has dramatically changed both its importance and its challenges. J...Read more
When customers interact with a brand, at times, it can seem as if they are interacting with a faceless being. This may have worked in the past, but in a world connected by a slew of digital devices and social media platforms, customers are craving a human connection. According to PwC, 75% Contin...Read more