EaseUS is an international leading software company that features data backup, data recovery and disk management. It provides comprehensive solutions to personal, small business, large enterprises users and service providers for data security and hard drive management on Windows, Mac, iOS and Android.
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SAP — the world’s third largest software company — is the latest tech titan to announce layoffs. And the future could change for its CX provider, Qualtrics. Continue reading...
These statistics show how the impact of customer experience can’t be understated. Continue reading...
ChatGPT will likely impact the digital customer experience world and act as a catalyst for trends already in place. Continue reading...
I dislike the term phygital, period, but especially in a marketing or customer experience context. Continue reading...
Competition for customer spend will be hot in 2023. Very hot. And in a looming recession, don't make marketing budgets suffer. Continue reading...