Kana Software
KANA provides on-premises and cloud solutions for large enterprises and mid-market organizations by unifying and maintaining context for customer journeys across agent, Web, social and mobile experiences. KANA solutions reduce
handling time, increase resolution rates and improve net promoter scores at many enterprises and government agencies. KANA is based in Silicon Valley, California and has offices worldwide.
Company Info
- HQ Location
- United States
- Year Founded
- 2014
- Employees
- 1000
- Website
- https://www.kana.com/
Products by Kana Software
Company Headquarters
Related News
-
Dec 8
Generative AI Will Change Your CMS, Just Not in the Ways You Expect
AI isn’t here to write your content. It’s here to replace the hardest parts of CMS configuration and aggregation. Continue reading...
-
Dec 5
Marketing vs. IT Was Never the Problem — Structure Was
Speed and safety don’t have to compete. Here’s the framework that finally gets marketing and IT moving in the same direction. Continue reading...
-
Dec 5
Kustomer Adds Automation, Observability Assistants to CX Platform
CX platform adds workflow analysis and AI behavior monitoring tools to help teams manage growing complexity. Continue reading...
-
Dec 5
The VoC Confidence Gap Is Here — and Surveys Won’t Save You
Customers are sharing less, not more. The real story lives in the emotional signals surveys fail to capture. Continue reading...
-
Dec 5
Chief Clarity Officer vs. Traditional CX Leader: The Role Every Organization Needs in 2026
A side-by-side breakdown of how the CCO model eliminates friction, unifies customer journeys and drives measurable business performance. Continue reading...