ResponseTek's Customer Experience Platform is a data and analytics system that identifies how well a company’s products and services are being received by customers. Its reporting and voice of the customer tools work at both the aggregate and individual level by attempting to establish listening points across all types of digital interactions.
Product Details
- Product
- ResponseTek Customer Experience Platform
- Company
- ResponseTek, Inc.
- HQ Location
- Canada
- Year Founded
- 1999
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
Customer Experience, Sentiment Analysis, Enterprise Listening
Related News
-
Jan 18
CRO in 2022: A Strategy to Deliver Continuous Returns Throughout the Year
A strong conversion rate optimization strategy leads to better leads, higher revenues and lower customer acquisition costs. Continue reading...
-
Jan 18
A Look at Prescriptive Analytics and The Value They Can Deliver
Companies looking for the best possible business outcomes should be looking at what prescriptive analytics are and how they can help. Continue reading...
-
Jan 18
AskNicely Raises $32 Million, Launches Frontline Success Platform
AskNicely has raised $32 million and plans to empower frontline workers with its customer experience software. Continue reading...
