ResponseTek's Customer Experience Platform is a data and analytics system that identifies how well a company’s products and services are being received by customers. Its reporting and voice of the customer tools work at both the aggregate and individual level by attempting to establish listening points across all types of digital interactions.
Product Details
- Product
- ResponseTek Customer Experience Platform
- Company
- ResponseTek, Inc.
- HQ Location
- Canada
- Year Founded
- 1999
- License
- Commercial
- Deployment
- SaaS
Tags
customer analytics, customer experience management, cxm, data monitoring
Primary Use Cases
Customer Experience, Sentiment Analysis, Enterprise Listening
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