Visualyzr is a customer experience management platform that turns IVR (Interactive Voice Response) into Visual IVR.
Some of Visualyzr's features include: Viewing information during call, Enter/Upload data rather than speaking, Historical interaction data, and more.
Primary Use Cases
Interactive Voice Response. Customer Support.
Thankfully, most practitioners have moved on to focus on those elements of GRC that are meaningful to them rather than trying to implement software for “GRC.”
The CCPA provides an opportunity to differentiate your business in one of the key drivers of loyalty: trust.
In general, IT teams tend to set up digital tools in a way that make things easier for them, not for the people using the tools.