Visualyzr is a customer experience management platform that turns IVR (Interactive Voice Response) into Visual IVR.
Some of Visualyzr's features include: Viewing information during call, Enter/Upload data rather than speaking, Historical interaction data, and more.
Primary Use Cases
Interactive Voice Response. Customer Support.
The standards of customer experience are constantly evolving. Here are three customer experience trends to look for in 2020.
Any efforts to improve employee engagement must include the voice of the employee. But gaining that insight can be a challenge.
If data and data management is driving the workplace, to use data effectively enterprises need to ensure that their workers are data literate. Here's why.