Vuelio for Social Media Monitoring offers a powerful social media monitoring solution. It enables users to monitor, analyze and engage within the social media environment, listen to discussions on the social web, gauge sentiment, track competitors and use the resulting insights to improve communications and marketing strategies.
Primary Use Cases
Social Media Monitoring
Social listening is the process of monitoring social media channels for mentions of a brand, competitors, a product, service, or keyword. Continue reading...
Social media is always changing. Just when you think you've got it figured out, a new contender rises and manages to shift the landscape. TikTok is that new challenger. Continue reading...
Voice of the Customer (VoC) captures a customer's expectations, preferences and aversions and tunes your customer experience (CX) activity accordingly. While VoC has been an important component of CX programs for years, COVID-19 has dramatically changed both its importance and its challenges. J...Read more