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PHOTO: marc phillips

"Train people well enough so they can leave," Richard Branson once said. "Treat them well enough so they don't want to." Unfortunately, UX workers aren’t always getting the second part of that equation, leading to dissatisfaction and turnover. Debbie Levitt explores what these experts need to do their jobs efficiently. Elsewhere, dive into email marketing tips for crafting B2B newsletters and learn ways to make sure you value employees over technology.

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