How can you ever improve employee engagement if you don't measure it? PHOTO: Thomas Leuthard

The problem with disengaged employees? Companies don't measure their happiness to begin with.

For them, "the number of bugs fixed or deals closed is easier to measure, whereas culture is more fungible and so harder to measure," Ted Sapountzis, vice president of marketing at Simpplr told CMSWire's China Louise Martens this week. "The other part is realizing that you have a problem. It’s scary how late it is before some companies realize their employees are disengaged."

Sapountzis will be speaking at CMSWire and Digital Workplace Group’s Digital Workplace Experience taking place June 19 through 21 at the Radisson Blu Aqua hotel in Chicago.

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