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Marketing & CX Leadership

CMSWire's Marketing & Customer Experience Leadership channel is the go-to hub for actionable research, editorial and opinion for CMOs, aspiring CMOs and today's customer experience innovators. Our dedicated editorial and research teams focus on bringing you the data and information you need to navigate today's complex customer, organizational and technical landscapes. We've got you covered.

Editorial
A paved road ends abruptly at a wooded dead end, with a white center line leading into trees with autumn foliage.
The End of the Click: The First Touchpoint Is No Longer Your Website
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Editorial
Harrods teddy bear mascot standing inside a Harrods store at Hamad International Airport in Doha, Qatar.
Customers Aren’t Shopping Your Category — Stop Pretending They Are
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Editorial
A dog places its paw in a person’s hand while being gently held by others, symbolizing trust and connection.
Is Trust the Metric That Matters Most in CX?
Read now
Illustration of a stylized cityscape with digital transaction counters on buildings, a globe displaying cross-border transaction volume, and a purple Beehiiv-branded blimp flying overhead, symbolizing global scale and growth in digital publishing and commerce.
Beehiiv Launches Automations v3 Workflow Builder for Publishers
Human hand reaching toward a robotic hand, symbolizing collaboration between people and artificial intelligence.
3 CX Leadership Moves That Matter More as AI Scales
Small dog wearing a purple winter jacket running through snow, ears lifted and paws mid-stride against a blurred outdoor background.
The CX Teams Moving Fastest Are Rewriting How AI Research Works
Light wooden blocks and rails arranged in narrow channels on a blue surface, illustrating constraints, structure and controlled pathways.
The Real Constraints Holding B2B Commerce Back
Person seated on an orange couch, writing in a notebook, with crumpled pages nearby suggesting revision and rethinking ideas.
2026: The Year User Experience Finally Rewrites the Rules of AI
A hiker wearing a backpack stands on a wooden overlook, holding up a blue smoke flare as a signal while looking out over a wide, green mountain landscape under a clear sky.
Don't Be a Marketing ROI Hardo. Find the Signals
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Articles Tagged "Crm"(Page 27)

Feature
Article
Enterprise 2.0
Infuse Your Dynamics with Sponsored XRM Extensions
Feature
Article
Social Media
Four Steps to Successful Social Media Campaigns in CRM
Feature
Article
Enterprise 2.0
Zoho Continues to Challenge Google, Connects Apps with Single Sign On
Feature
Article
Enterprise 2.0
From SharePoint to CRM, KWizCom Bridges the Gap
Feature
Article
Enterprise CMS
Content-Centric SaaS Apps the Next Generation?
Feature
Article
Document Management
Ricoh Cleans Up With SaaS Solution DocumentMall
Feature
Article
Enterprise 2.0
Apatar Connects Open Source SugarCRM to Other Apps
Feature
Article
Enterprise CMS
RWD Offers EMC Document Sciences Integration Services
Feature
Article
Enterprise 2.0
MindTouch Partners to Bring Collaboration to CRM
Feature
Article
Enterprise CMS
Thunderhead Integrates DB2 pureXML into NOW
Feature
Article
Enterprise CMS
Microsoft Goes Cheap with Dynamics CRM Online
Feature
Article
Enterprise 2.0
Zoho Expands Business Apps with Enterprise CRM
Feature
Article
Enterprise 2.0
Oracle Combines Social Networking and CRM
Feature
Article
Enterprise 2.0
Oracle Gives SMB SaaS the Enterprise Touch
Feature
Article
Web CMS
JS-Kit Builds Enterprise-Class Widgets with Amateur Ease
Feature
Article
Industry News
Netsuite Sets Head on IPO Auction Block
Feature
Article
Web CMS
Convio CMS, Proudly Serving the Non-Profit Niche
Feature
Article
Enterprise 2.0
37signals Launches Highrise CRM, Big Deal?
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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

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About CMSWire

For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of customer experience professionals.

Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations.

Our sister community, Reworked, covers employee experience news and digital workplace news and gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, covers enterprise AI news and is home for AI-focused professionals building agentic AI, prompt engineering and enterprise AI skills, and tracking the top AI chip companies.

Join the Community
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Privacy|
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Advertising