Articles
While analysis of the Salesforce–Slack acquisition has all been valid, it leaves out one critical element: Slack's new Connect offering.
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This is a once in a lifetime opportunity to study, at scale, how the human race learns how to collaborate using digital tools alone.
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What can a benchmark of more than 5,300 teams across 15 organizations using Microsoft Teams tell us?
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Mattermost differentiates from competitors in the teamwork platform market in two main ways: it's open source and it offers on-premises installations.
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The rigmarole and uncertainty surrounding live chat are among the top reasons why many people revert to phone calls.
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RCS Chat is coming, but how will it impact SMS marketing and internal communication and collaboration for companies using Android technology?
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Entrepreneur Rafael Laguna thinks he can take on WhatsApp and Slack. Does his open-source alternative stand a chance?
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Messenger tools like Slack and Teams are having their moment in the sun. But they're starting to repeat the mistakes of collaboration tools past.
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If you haven't heard Microsoft Kaizala, you aren’t alone.
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A look at 10 trends that will shape the digital workplace in the coming year.
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There's a number of reasons why Microsoft Teams has the advantages over Slack, but it's biggest one? Pragmatism.
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Live chat can deliver an exceptional customer experience, but only when implemented correctly.
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Slack narrows the team collaboration field as HipChat and Stride bite the dust.
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Digital workplace news, featuring Slack's acquisition (and sunsetting) of HipChat and Stride, Microsoft's release of SharePoint 2019 in Preview, and more.
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