Articles
Tag: oracle
-
Gartner's Top Content Services Platforms, WhatsApp Bests O365 in Mobile Apps, More News
Gartner named its leaders in Content Services Platforms, OpenText reveals a new Microsoft integration and more digital workplace news.
Continue reading...
-
Oracle Announces Oracle CX Unity, Skyword Merges with TrackMaven, More News
Oracle announces Oracle CX Unity, Skyword merges with TrackMaven, CallMiner updates real-time speech analytics and more CX news.
Continue reading...
-
ThoughtSpot Lands $145M in Funding, HubSpot Debuts Service Hub, More News
Catching up on the latest customer experience software news with updates from Oracle, Clarabridge and more.
Continue reading...
-
Slack Partners With Oracle to Extend Enterprise Reach, More News
Slack continued its efforts this week to gain traction in the enterprise, announcing a new partnership with Redwood City, Calif.-based Oracle. The partnership links Slack with Oracle’s Intelligent Bot Platform to give both technical and nontechnical users of the Oracle platform access to bots to that can be used in
Continue reading...
-
Larry Ellison Taunts Amazon, Reveals Cybersecurity Play at Oracle Open World
Oracle CTO Larry Ellison was in his element as he delivered the keynote address at his company's annual user conference Oracle Open World. The crowd of 60,000 who descended on San Francisco this week arrived eager to learn about the new innovations the Redwood City, Calif.
Continue reading...
-
Oracle Targets Internet of Things, AI Apps in Customer Experience Cloud Update
Oracle has expanded its artificial intelligence-based Oracle Customer Experience Cloud Suite by adding new capabilities in commerce, customer service and behavioral data. The announcements came as the Redwood Shores, Calif.-based company kicked off its annual OpenWorld Conference at the Moscone Center in San Francisco.
Continue reading...
-
Forrester: Digital Experience Leaders Embrace Portfolio Depth & Integration
Forrester's latest Wave for Digital Experience Platforms (DXP) emphasized vendors' "breadth of the portfolio and quality of integration." Providers that do well in each area bring digital experience practitioners the "best of both worlds," Forrester senior analyst Mark Grannan told CMSWire in an interview this week. Grannan wrote the report
Continue reading...
-
Forrester Boots Adobe, Names Oracle Lone Digital Experience Platform Leader
Forrester made a significant change in the leaderboard of its Digital Experience Platforms Wave released last week: Oracle is now the lone leader, displacing Adobe. This is the third time Forrester evaluated digital experience platform vendors, also producing Waves in 2014 and 2015. Oracle was a “contender” in 2014
Continue reading...
-
Larry Ellison Says Oracle Can Beat Amazon at Its Own Game
Forget the signature V-neck sweater, black turtleneck and trousers. Yesterday Oracle CTO Larry Ellison donned a new uniform of polo shirt, beat up blue jeans and running shoes to share a message with the masses. There was also a clicker involved, but we'll get to that later.
Continue reading...
-
Businesses Turn to AI, Digital Platforms for Competitive Edge
Gartner identified three technology trends it predicts will dominate the enterprise space in the coming years. The Stamford, Conn-based research organization analyzed the enterprise use and deployment of more than 2000 technologies and identified three areas where businesses striving to gain a competitive edge are turning their focus.
Continue reading...
-
Oracle Updates Cloud Suite, Accenture Buys Search Technologies, More News
Oracle released new capabilities and enhancements to its Oracle Cloud Applications suite this week. Oracle Cloud Applications Release 13 offers enhanced user experiences for customer experience, finance, HR and supply chain professionals.
Continue reading...
-
Gartner Picks 6 Leaders in a Crowded Digital Commerce MQ
The first thing you'll notice about Gartner's Magic Quadrant for Digital Commerce 2017 is that it's crowded. Very crowded. Although it lists 21 vendors in the MQ, Gartner suggests we ain't seen nothing yet. The Stamford, Ct.
Continue reading...
-
Oracle Updates Customer Experience Cloud to 'Amplify People'
Oracle updated its Oracle Customer Experience (CX) Cloud suite today with new chatbot and artificial intelligence integrations as well as improved mobile, video and messaging capabilities. The Redwood City, Calif.-based provider announced the Adaptive Intelligence Apps for CX this morning at its annual Modern Customer Experience conference, being held
Continue reading...
-
Gartner Names 7 Multichannel Campaign Management Leaders
SAP and Marketo surged into the leaderboard and joined returnees Adobe, Salesforce, IBM, Oracle and SAS in Gartner's new report on multichannel campaign management software vendors. Stamford, Conn.-based Gartner released its yearly Magic Quadrant for Multichannel Campaign Management this week. SAP was a challenger last year. Marketo shared the
Continue reading...