Articles
Tag: reviews
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Best Practices for Post-Sale Customer Experience
Company execs offered their thoughts on what they have found as the best practices for continuing CX after the sale.
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5 Ways to Have More Effective Performance Conversations
Performance reviews were bad even before the pandemic. Here are five tips to turn those stale reviews into meaningful developmental conversations right now.
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The Digital World Demands a New Model for Leadership
Amit Mukherjee makes a case for why 20th century leadership styles no longer work in our digital era in the forthcoming "Leading in the Digital World."
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How Tech Has Impacted HR in the Past Decade
New tech has played a part in prompting a transformation of the HR role.
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How to Identify and Level Up Your HR Processes
Think of your HR practices as building blocks, and slowly introduce new practices and solutions as needed.
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Leveraging the Power of Online Reviews
Online reputation matters, customer reviews figure into search engine results, and poor reviews result in fewer views and less visibility.
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Slack Expands Data Residency, 6 ECMs That Users Like and More News of the Week
What ECM vendors users like the most, Slack expands its reach, Oracle and Kaltura partner, Octopai makes managing metadata easier and other news.
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How to Cultivate the Human Side Of Leadership
The key contributor to a team’s performance is how the team members interacted with each other.
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Before You Hand Human Resources Over to AI ...
HR is one of the areas where AI tensions are playing out, as companies choose between relying on human expertise or deferring decisions to machines.
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Why Software Vendors Need to Take Social Proof More Seriously
Social proof is vital for driving sales in highly competitive B2B industries, but only one in five companies are actively using reviews to build social proof.
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'Applied Artificial Intelligence: A Handbook for Business Leaders': A Must-Read for Digital Professionals
'Applied Artificial Intelligence' provides a thorough, nuanced and practical guide for business leaders looking to get started with AI.
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Revamp Performance Reviews to Strengthen the Employee Experience
How better performance review methods can level up your organization's employee experiences.
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Make Performance Reviews Tangible and Actionable
Poorly done performance reviews leaves everyone feeling frustrated and unclear how to move forward. Here's how to deliver reviews that work.
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Will Artificial Intelligence Write Performance Evaluations One Day?
AI has better reading comprehension than many humans and can crank out a novel. So, why not turn the pass this often unwelcome process over to AI.
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