Articles
Company execs offered their thoughts on what they have found as the best practices for continuing CX after the sale.
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Performance reviews were bad even before the pandemic. Here are five tips to turn those stale reviews into meaningful developmental conversations right now.
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Amit Mukherjee makes a case for why 20th century leadership styles no longer work in our digital era in the forthcoming "Leading in the Digital World."
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New tech has played a part in prompting a transformation of the HR role.
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Think of your HR practices as building blocks, and slowly introduce new practices and solutions as needed.
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Online reputation matters, customer reviews figure into search engine results, and poor reviews result in fewer views and less visibility.
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What ECM vendors users like the most, Slack expands its reach, Oracle and Kaltura partner, Octopai makes managing metadata easier and other news.
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The key contributor to a team’s performance is how the team members interacted with each other.
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HR is one of the areas where AI tensions are playing out, as companies choose between relying on human expertise or deferring decisions to machines.
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Social proof is vital for driving sales in highly competitive B2B industries, but only one in five companies are actively using reviews to build social proof.
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'Applied Artificial Intelligence' provides a thorough, nuanced and practical guide for business leaders looking to get started with AI.
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How better performance review methods can level up your organization's employee experiences.
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Poorly done performance reviews leaves everyone feeling frustrated and unclear how to move forward. Here's how to deliver reviews that work.
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AI has better reading comprehension than many humans and can crank out a novel. So, why not turn the pass this often unwelcome process over to AI.
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