News
Customer Experience
inMotionNow Acquires Lytho, Arc Publishing Rebrands as Arc XP and More CX News
News
Customer Experience
Adobe Acquires Workfront for $1.5B, Sprinklr Debuts Fall Release and More DX News
News
Customer Experience
Act-On Integrates With Zoom, Amperity Partners With Zendesk and More DX News
News
Digital Workplace
Facebook's Workplace on Portal Expands Conferencing, Email Still Top Collaboration Tool, More News
Feature
Customer Experience
Adobe in Talks to Buy Marketo, SAP Updates Marketing Cloud, Other News
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Customer Experience
Medallia Reveals Experience Cloud Updates, Sprinklr Hires Former Fed CIO, More News
Feature
Customer Experience
Gartner Names Queens of CRM Customer Engagement
Editorial
Analytics
Zendesk Buys Analytics Vendor for $45M
Feature
Customer Experience
We Should Talk: How Live Chat Improves CX
Feature
Customer Experience
News You Can Use: Microsoft, Facebook, Zendesk, More
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Customer Experience
Retail, Travel Customer Satisfaction Dropped in Q4
Feature
Customer Experience
Zendesk Masters Customer Service