Press Release
Customer Experience
Glassbox Ushers in the Next Era of Customer Feedback Management With AI-Powered Voice of the Silent Solution
Feb 13, 2024
New approach closes the feedback gap facing traditional Voice of the Customer (VoC) programs by analyzing 100% of digital customer experiences NEW YORK--(BUSINESS WIRE)-- Glassbox (TASE:GLBX), a leading provider of digital experience intelligence for web and mobile applications, today announced the availability of its new, AI-powered Voice of the Silent (VoS) solution. This innovation eliminates the substantial gap in data collected by traditional VoC programs, which capture feedback from an average of 4% of customers, thus not accounting for the experiences of most customers.
Press Release
Customer Experience
Sierra Unveils Conversational AI Platform to Enhance Customer Engagement
Feb 13, 2024
Sierra has announced the launch of its new conversational AI platform, aimed at enabling businesses to improve their customer engagement through AI-powered agents. This development marks a significant step in the use of technology to facilitate more dynamic and interactive customer experiences.
Press Release
Customer Experience
Tenon and AgileSherpas Launch Strategic Partnership for Aligning Agile Marketing Strategy and Solutions
Feb 13, 2024
INDIANAPOLIS--(BUSINESS WIRE)-- #agilemarketing --Tenon, the innovative Marketing Work Management solution built on ServiceNow, and AgileSherpas, the world’s leading Agile marketing consulting, training, and coaching organization, are excited to announce a strategic partnership aimed at advancing and optimizing Agile marketing for enterprise marketing teams. This collaboration brings together the robust capabilities of Tenon's Marketing Work Management solution with AgileSherpas' unparalleled expertise in Agile marketing frameworks.
Press Release
Digital Marketing
LiveRamp Delivers New Privacy-Centric Integrations with Amazon Ads to Enhance Addressability, Connectivity and Measurement
Feb 13, 2024
New solutions powered by pseudonymous identity and connectivity SAN FRANCISCO--(BUSINESS WIRE)-- LiveRamp (NYSE: RAMP) today launched enhanced capabilities that help clients optimize addressability, connectivity and measurement across Amazon Marketing Cloud (AMC) and Amazon DSP. Brand marketers, advertisers, and agencies can now leverage LiveRamp’s integrations with these services to unlock insights and analytics with an industry-leading, privacy-enhancing approach.
Press Release
Digital Experience
Wildfire Systems' New RevenueEngine Browser Extension Offers a Convenient Way to Leverage Generative AI to Create Monetized Content
Feb 13, 2024
Content creators and influencers can now use the browser extension to easily develop content that is fully monetized through tracked links to e-commerce websites SAN DIEGO, Feb. 13, 2024 /PRNewswire/ -- Wildfire Systems Inc., a financial technology platform that powers white label loyalty programs, today announced a RevenueEngine browser extension for Chrome that provides a more convenient way for creators to leverage generative AI to develop and monetize content that recommends, reviews, or compares products and brands. RevenueEngine is the industry's first solution for monetizing e-commerce transactions driven by AI-generated brand and product recommendations within applications, plugins, and products.
Press Release
Digital Experience
Hero Digital Helps Calix Create and Launch New Website on Adobe Experience Manager
Feb 13, 2024
The new Calix.com empowers Broadband Service Providers to transform their community for the better CHICAGO, Feb. 13, 2024 /PRNewswire/ -- Hero Digital, an award-winning customer experience transformation company, managed the development and launch of Calix's new online experience: Calix.com. Designed and built by the Hero Digital team on Adobe Experience Manager, the new experience helps Calix modernize the world, one community at a time.
Press Release
Customer Experience
Searchspring Announces Continued Investments in Service Excellence, Promotes Chantele Gibson to Chief Customer Officer
Feb 13, 2024
13-year industry vet to lead new initiatives tied to customer support and success SAN ANTONIO, TEXAS, UNITED STATES, February 13, 2024 / EINPresswire.com / -- Searchspring, the global leader in ecommerce site search, product merchandising, and ecommerce personalization, announced the promotion of long-time and 13-year Searchspring veteran, Chantele Gibson from Senior Vice President of Partnerships to Chief Customer Officer. The company has also made other significant leadership investments in the customer operations teams to support continued growth and excellence in service to our customers.
Press Release
Digital Experience
Gig Workers Solutions and ThynkFuel Media Partner to Empower the Self-Employed Workforce
Feb 12, 2024
Gig Worker Solutions partners with ThynkFuel Media to enhance benefits for self-employed, leveraging marketing expertise for greater reach and support. RICHMOND, VIRGINIA, UNITED STATES, February 12, 2024 / EINPresswire.com / -- Gig Workers Solutions (GWS), a one-stop shop dedicated to providing essential benefits, solutions and resources to self-employed individuals, announces a strategic partnership with ThynkFuel Media, a full-service digital marketing agency.
Press Release
Customer Experience
TechTarget Partners with G2 to Provide B2B Technology Buyers Unparalleled Access to Decision Support Content that Uniquely Meets Their Research Needs Across the Entire Purchase Cycle
Feb 12, 2024
New partnership combines TechTarget’s leading independent editorial and G2’s authentic user-generated B2B software reviews to deliver powerful, contextually relevant content experiences to audiences of both networks NEWTON, Mass.--(BUSINESS WIRE)-- TechTarget, Inc. (Nasdaq: TTGT), the global leader in B2B technology purchase intent data and marketing services today announced a new strategic content sharing partnership with G2 that will uniquely support the needs of B2B enterprise technology buyers as they navigate the purchase cycle. As part of this new partnership, each organization will be launching powerful new contextually relevant content experiences that will combine the leading independent expert editorial of TechTarget with G2’s trusted and authentic user-generated B2B software reviews: G2 TechBlend: A new content solution which offers a blend of insights, news and analysis on trends in B2B technology buying that will incorporate TechTarget’s contextually relevant editorial content from over 200 highly targeted enterprise technology categories.
Press Release
Customer Experience
Faster Google Indexing Now Possible with New Free SEO Tool
Feb 10, 2024
You can now use a free and open-source script to slash Google indexing time from months to less than 48 hours with this new SEO indexing tool. SAN FRANCISCO, CALIFORNIA, USA, February 10, 2024 / EINPresswire.com / -- A web developer has released an open-source script that can slash the time it takes Google to index websites from months to less than 48 hours.