The Wire (Page 161)

Stay up to date in the world of customer experience, support, design, marketing, contact centers, and data management with 'The Wire' on CMSWire. We pull together the latest press releases, providing a one-stop hub for professionals seeking to elevate their strategies and stay on the pulse of cutting-edge trends, product releases, acquisitions, funding and more. Whether you're looking to transform customer interactions, optimize marketing campaigns, or make data-driven decisions, 'The Wire' connects you to the information you need.
Press Release
Customer Experience
Globant Converges its Strength in Creating Seamless Customer Experiences and Innovative Technology Capabilities into the New Connected Experiences Studio
Feb 14, 2024
Through cutting-edge technology, creativity, and innovation, Globant reinvents how brands engage with their customers through memorable and fulfilling experiences SAN FRANCISCO, Feb. 14, 2024 /PRNewswire/ -- Globant (NYSE: GLOB), a digitally native company focused on reinventing businesses through innovative technology solutions, announced today the launch of its Connected Experiences Studio. This dedicated Studio consolidates over two decades of harnessing the transformative power of technology to get invaluable insights into customer behavior, empowering businesses to make informed decisions that fuel growth while delivering memorable experiences to their customers.
Press Release
Customer Experience
Rasa Raises $30 Million Series C Co-led by StepStone Group and PayPal Ventures, Andreessen Horowitz, Accel and Basis Set Ventures for Enterprise Conversational AI
Feb 14, 2024
SAN FRANCISCO--( BUSINESS WIRE)-- “We are thrilled to mark the launch of our AI Fund with our investment in Rasa” Rasa, a leading generative conversational AI platform today announced the completion of its $30 million Series C funding round, co-led by StepStone Group and PayPal Ventures, with participation from Andreessen Horowitz (a16z), Accel, and Basis Set Ventures. “This investment accelerates our lead in the market, and fuels our drive to redefine what is possible for businesses using generative AI-powered chat and voice platforms at scale,” said Melissa Gordon, Rasa CEO. “With our technology, we’re well-positioned to transform how businesses interact with their customers, making every conversation impactful and personal. We will use the funding to advance our technological leadership and strengthen our market presence.” Dr.
Press Release
Digital Experience
Artie Raises $3.3M To Solve Database Replication
Feb 14, 2024
SAN FRANCISCO, Feb. 14, 2024 /PRNewswire/ -- Artie has closed a Seed round of $3.3M to make database replication real-time, reliable, and cost-effective. Exponent Founders Capital led the round with participation from General Catalyst, Y Combinator, and angel investors including Benn Stancil, Lenny Rachitsky, and Arash Ferdowsi.
Press Release
Customer Experience
o9 Augments Its Digital Brain Platform for End-to-End Enterprise Planning With a Full Suite of Revenue Growth Management Solutions
Feb 14, 2024
Already in use by many CPG and retail companies, this first-of-its-kind offering connects commercial and marketing data into the overall planning and decision-making processes DALLAS--(BUSINESS WIRE)-- o9, a leading enterprise AI software platform provider for transforming planning and decision-making, today announced that it has integrated a full suite of Revenue Growth Management (RGM) solutions into its AI/ML-powered Digital Brain platform, helping consumer packaged goods (CPG) companies and retailers optimize their commercial planning, tracking, predictions, P&L, and post-event analysis. o9’s next-generation RGM offering is the first of its kind, connecting commercial and marketing data to an organization’s overall planning and decision-making processes. Users benefit from full visibility into commercial and trade promotion initiatives; optimized consumer pricing, promotions, assortment and marketing investments; improved revenue forecasting and gap closure capabilities; and long-term strategic revenue planning processes.
Press Release
Customer Experience
Sirqul Welcomes Orson as New Strategic Alliance Partner
Feb 14, 2024
Orson is Sirqul’s new Alliance Partner Combining Orson’s Story-as-a-Service, automated directing and generative AI engine with Sirqul’s engagement solutions. SEATTLE, WA, USA, February 14, 2024 / EINPresswire.com / -- Sirqul announced today that Orson, a Florida based company that combines automated director led interviews with automated video capture, editing and assembly to democratize decades of experience in unscripted television and empower users to capture their stories in compelling videos to build and deepen connections, will join it’s Strategic Alliance Program.
Press Release
Customer Experience
Anura Solutions Enhances Ad Fraud Protection with Search and Social Protect™ Now Supporting Taboola and Outbrain
Feb 14, 2024
Anura's Search and Social Protect™ is a sophisticated solution that defends against various types of digital ad fraud and now includes Taboola and Outbrain. MIDDLETOWN, DE, USA, February 14, 2024 / EINPresswire.com / -- Anura Solutions Enhances Ad Fraud Protection with Search and Social Protect ™ Now Supporting Taboola and Outbrain Anura Solutions is excited to announce a significant enhancement to its innovative Search and Social Protect™ platform, now extending its capabilities to include Taboola and Outbrain, two of the most prominent native advertising networks.
Press Release
Digital Experience
IPSecure Closes Multiple Seven-Figure Seed II Round of Funding and Announces Formation of Key Advisory Board
Feb 14, 2024
Moves will accelerate adoption of AI-driven brand protection focused on e-commerce revenue growth SAN FRANCISCO, Feb. 14, 2024 /PRNewswire/ -- IPSecure, the leading Buy Box brand protection company for brands and e-commerce agencies, announced today that it has raised its second multi seven-figure round of funding, led by Secondary Market pioneer Manhattan Venture Partners. The company also announced that Dan Ciporin, a successful early e-commerce operator and former General Partner at Canaan Partners, Frederick Felman, Partner at Sage Partners, and William Barkow, Partner at Manhattan Venture Partners, will be joining IPSecure's Advisory Board.
Press Release
Digital Marketing
Textellent Announces Next Release of Franchisor Module for Enhancing the Customer Journey
Feb 13, 2024
Textellent introduces next-generation texting for franchisors and enterprises. Our marketing services feature various solutions to enhance customer experiences.
Press Release
Customer Experience
Proxima Introduces Pioneering AI-Powered Customer Support Solution
Feb 13, 2024
CallPilot, Proxima’s cutting-edge AI-powered customer support solution, redefines outbound communication and inquiry handling. Chicago, Illinois, Feb. 12, 2024 (GLOBE NEWSWIRE) -- Proxima, a leading technology and business process outsourcing (BPO) company specializing in the insurance and financial sector, redefines customer support with its groundbreaking product, CallPilot.
Press Release
Customer Experience
Doba Unveils Business Pro Plan, Revolutionizing Growth for E-Commerce Entrepreneurs
Feb 13, 2024
LEHI, UTAH, UNITED STATES, February 13, 2024 / EINPresswire.com / -- Doba, the innovative dropshipping platform that seamlessly connects retailers with suppliers, is excited to announce the launch of its revolutionary Business Pro Plan. This dynamic addition to Doba's suite of offerings is poised to redefine how businesses navigate the competitive e-commerce landscape, serving as a strategic bridge between Business and Enterprise solutions.