AI in Call Centers(Page 271)

Videobuilder's PressApp Makes Video a Two-Way Street for Newspapers

Everything You Always Wanted to Know About "In-App" Purchases (But Were Afraid to Ask)

Adobe, Salesforce Launch Twitter Ad Campaigns

How the Technology Support Experience Impacts the Customer Experience

High Profile Hacks Prove Everyone and Everything is Vulnerable

Google Goes Hi-Spec With A New Chromebook Pixel Notebook

Marketers Will Spend More, Hire More to Turn Data into Insights in 2013 [Infographic]

HootSuite Launches Twitter Promoted Products Integration

Forrester Report Points to Future of Mobile App Development

Mobile First, Desktop Later

Social Media Marketing: Making Images Count

'Mind the Gap' - Top 5 Reasons to Close the Gap Between Marketing Automation and WEM Systems

BaseKit Introduces a Mobile Website Builder

Social.Me Unveils First Analytics Feature - Outbound Click Tracking

Yahoo Simplifies, Personalizes Home Page

Book Review: Exposing the Myths of Social Media

5 Usability Tips that You Should Implement on Your Mobile Website

Forrester Wave for Online Testing: Maxymiser, Adobe, Autonomy Among Leaders

Facebook App of the Week: Ad Creation with Qwaya

Mac App Store Loads up on BitNami Drupal, WordPress + Joomla! CMS Stacks

Forrester Report: Change Your Marketing Approach for Generation Z

iOS 6.1.2 Out for iPhone and iPad To Fix MS Exchange Bug

Google to Open Retail Store: Why Should Apple Have All the Fun?

5 Reasons Doubling Conversions is More Important than Doubling Traffic

Nvidia's Software-Defined Radio Tegra 4i Ups Mobile Performance

Decentralized Publishing Equals Amateur Web Management

Ubuntu for Tablets Launching Today, Hardware or Platform?