Adobe FormsCentral Quietly Exits the Room

3 minute read
Lori Alcala avatar

After just about three short years on the market, Adobe FormsCentral is calling it quits.

According to a post on the Adobe Acrobat blog, its web form builder software will officially be “retired from service” on July 18, due to lack of interest.

“Despite enthusiastic use of FormsCentral by many of you over the past three years, we’ve found that there hasn’t been as much demand for this type of service as we anticipated,” stated the post, written by Rebecca Staley, a member of the Acrobat marketing team.

The Retirement Plan

“The Acrobat team is committed to providing world-class PDF creation products and cloud services to enable you, our customers, to work with PDF files from anywhere, on any device. That will continue to be our focus moving forward.”

Staley laid out the end of life plan for Adobe’s web form builder in her post:

Through June 22: You can continue to create PDF forms and collect data through the FormsCentral service, with no loss of functionality.

June 23: You will no longer be able to create new forms or collect new data, but you will be able to download data from existing forms.

July 28: The service will be fully retired."

Staley also detailed next steps for current Adobe FormsCentral users, including finding a replacement solution with alternative vendors listed, downloading existing data, and exporting or downloading form files.

The FormsCentral Retirement FAQ points out that Adobe will not be exiting the form business, noting the growth in PDF forms for contracts and documents requiring electronic signatures, as well as other Adobe products that help organizations collect data electronically.

A Quiet Farewell Party

Interestingly, news of the software’s end of life has received very light media coverage.

“We became aware of it when we received 50+ support requests from Adobe FormsCentral users asking us to help them migrate to our competing service,” wrote Leeyen Rogers, JotForm’s VP of Marketing, in an email to CMSWire.

Like, JotForm, other competitors of Adobe FormsCentral are taking to Twitter and their own blogs to spread the news.

Learning Opportunities

Since Adobe’s announcement, Jotform has developed new tools to help Adobe users migrate their forms and data to its service. To import Adobe forms, customers simply enter their form URL’s and Jotform will take care of the rest.

SeamlessDocs is offering to convert 10 web forms for free for customers who sign up for an annual plan by March 1, 2015, according to their website.

Formstack is offering one month free to any Adobe FormsCentral customer who signs up for a plan of $249/month or more.

More FormsCentral Alternatives

There is certainly no shortage of online form builders out there. In addition to a couple of those mentioned above, Adobe’s post recommends providers such as Wufoo and SurveyMonkey as alternatives to FormsCentral.

If that’s not enough, take a look at Zapier’s post, The 14 Best Online Form Builders for Every Task.

Just be sure to skip over the section on Adobe FormsCentral for PDF Lovers.

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