The Bronto Marketing Platform is a SaaS cross-channel marketing automation platform, primarily focused on email, and tailored to online retailers. It enables clients to orchestrate marketing campaigns across email, mobile and social channels.
Primary Use Cases
Email Service Provider. Marketing Automation Platform. List Management
Salesforce acquires email marketing solution provider Rebel, Facebook hires new VP Global Affairs, Concentric releases analytics solution and more CX news.
Technology is definitely a big part of customer experience, but it's only one third of the equation.
While robocalls are on the rise, their effectiveness wanes. Consumers who are unlikely to pick up a call are more receptive to contact via social channels.