Deskero is a cloud-based systemthat offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care.

Product Details

Product
Deskero
Company
Deskero
HQ Location
United Kingdom
Year Founded
2013
License
Commercial
Deployment
SaaS

Tags

Primary Use Cases

Help desk

Related News

  • Oct 20

    What Does Brand Loyalty Mean Any More?

    Is brand loyalty dead? The question is a lot more complicated than you might think.  Historically, brand loyalty has gone through some changes over time, adapting to both issues of product quality and to issues of consumer preference. Continue reading...

  • Oct 19

    How Chatbots Improve Customer Experiences and Increase Efficiency

    To minimize wait times at call centers, many companies have developed self-care websites designed to help customers save time by solving some problems themselves — no human contacted required.  Mobile apps have also made customer experiences more efficient for everything from bankin...Read more

  • Sep 13

    Amdocs Smartbot Aims to Handle Customer Service and Close the Deal

    Amdocs has rolled out an intelligent bot called Smartbot for its digital service provider customers. Powered by aia, Amdocs’ intelligence platform, and Microsoft Cognitive Services, Smartbot is able to engage customers in conversation and perhaps more significantly, can also close transac...Read more

Add a Product  

Suggest a Product

1 2 3