Deskero is a cloud-based systemthat offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care.
Primary Use Cases
Sitecore got a major private investment to the tune of $1.2 billion, leading our customer experience and digital marketing news this week. Continue reading...
MACH is a set of modern technology principles that incorporates a best-of-breed approach to constructing enterprise software stacks with modularity in mind. Continue reading...
As companies consider returning to the office, the need to prioritize employee experience has never been more clear. How do CIOs build it into their plans? Continue reading...