Deskero is a cloud-based systemthat offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care.
Primary Use Cases
Big data's application in retail has both success stories and failures. To ensure success, here are some big data challenges and tips on how to overcome them.
Consumer technology companies have been put on notice. Enterprise vendors should take heed.
Don't be charmed by a marketing technology vendor's RFP pitch. Before making a commitment, evaluate vendors the way you'd evaluate a prospective spouse.