DYM ReSearcher is a Solr component for search. It executes alternative queries when it detects that original queries produced poor results or no results at all due to spelling mistakes or typos.
Acoustic Releases 2019 marketing benchmark report, Kony Quantum launches new conversational AI and other CX News.
Businesses need to make intelligent choices about how they use the customer data they collect and how long they store it.
Box strengthens it's security, CCC joined by major data players, and Google Hangouts/G Suite users get a reprieve and other workplace news.