GroupWise is a messaging and collaboration platform from Novell that supports email, calendaring, personal information management, instant messaging, and document management. The GroupWise platform consists of desktop client software, which is available for Windows, Mac OS X, and Linux, and the server software, which is supported on Windows Server and Linux.
The platform also supports WebAccess, its browser-based webmail client. Mobile access to messaging, calendaring, contacts and other data from smartphones and tablet computers is supported (through the Novell Data Synchronizer server software) via the Exchange ActiveSync protocol. Enterprise instant messaging and presence is handled by Novell Messenger, which integrates with GroupWise.
Primary Use Cases
A look at how organizations are implementing voice technology for their organization's customer experiences.
Consider for a moment that the average organization uses over 90 cloud services. Then think back to 5 years ago and it's easy to see the many changes marketing.
Most firms still fall far short of excellent, or even good, mobile CX.