HappyFox is a web based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. It provides integration with other web apps like CRM, live-chats, voice and bug tracking apps. The community forums feature help customers help each other and connect. The HappyFox app is also available on iOS and Android mobile platforms. The service is priced by monthly subscription plans.
Primary Use Cases
Help-desk. Customer Support software.
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'Trust is a key element in the overall customer experience. Brands that cannot provide a high level of trust cannot provide a high level of CX.'
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