HappyFox is a web based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. It provides integration with other web apps like CRM, live-chats, voice and bug tracking apps. The community forums feature help customers help each other and connect. The HappyFox app is also available on iOS and Android mobile platforms. The service is priced by monthly subscription plans.
Primary Use Cases
Help-desk. Customer Support software.
A look at how organizations are implementing voice technology for their organization's customer experiences.
Consider for a moment that the average organization uses over 90 cloud services. Then think back to 5 years ago and it's easy to see the many changes marketing.
Most firms still fall far short of excellent, or even good, mobile CX.