HappyFox is a web based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. It provides integration with other web apps like CRM, live-chats, voice and bug tracking apps. The community forums feature help customers help each other and connect. The HappyFox app is also available on iOS and Android mobile platforms. The service is priced by monthly subscription plans.
Product Details
- Product
- Happyfox
- Company
- Happyfox Inc
- HQ Location
- United States
- Year Founded
- 2011
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
Help-desk. Customer Support software.
Related News
-
May 25
GDPR Is Here. So What Comes Next?
Today is only the start of your road to compliance. Here are two factors which should come next in your GDPR strategy.
-
May 25
Why the Privacy Shield Won't Make You GDPR-Compliant
Treat the Privacy Shield framework as a roadmap to start on GDPR compliance, not an end in and of itself.
-
May 25
All That GDPR Consent Spam? In Many Cases It's Unnecessary
Too many organizations are sending panicked, re-consent campaigns in light of GDPR. There are other ways to comply.
