HappyFox is a web based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. It provides integration with other web apps like CRM, live-chats, voice and bug tracking apps. The community forums feature help customers help each other and connect. The HappyFox app is also available on iOS and Android mobile platforms. The service is priced by monthly subscription plans.
Primary Use Cases
Help-desk. Customer Support software.
Microsoft Build took place online last week, but the move to a virtual event in no way curtailed the amount or velocity of announcements the company made. For the purposes of this piece, we're going to focus on just one of the many Build announcements: Microsoft Lists. Continue reading...
Over the past few weeks there has been a lot of discussion about remote working, video conferencing and how the two tie up. The interest, or potential, hasn’t been missed by Facebook. In fact, according to a recent post from Menlo, Calif.-based Facebook, between WhatsApp and Messenger, more than...Read more
With the ongoing global health crisis, it is surprising to see so much happening in the digital workplace. Continue reading...