HappyFox is a web based customer support ticketing system hosted in the cloud. It helps track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. It provides integration with other web apps like CRM, live-chats, voice and bug tracking apps. The community forums feature help customers help each other and connect. The HappyFox app is also available on iOS and Android mobile platforms. The service is priced by monthly subscription plans.
Product Details
- Product
- Happyfox
- Company
- Happyfox Inc
- HQ Location
- United States
- Year Founded
- 2011
- License
- Commercial
- Deployment
- SaaS
Tags
Primary Use Cases
Help-desk. Customer Support software.
Related News
-
Jul 30
SharePoint On-Premises Goes Into Preview, Facebook Outlines ‘Metaverse’ & More News
This week in digital workplace news, SharePoint on-premises server goes into preview, Facebook outlines its vision for 'metaverse' and more. Continue reading...
-
Jun 21
Viva Connections vs. SharePoint: A Primer
Should you boot your SharePoint intranet in favor of Viva Connections? Explore the ins and outs behind this decision. Continue reading...
-
Apr 14
The Rise and Fall of Microsoft Search
No one's ever made a business case for a Microsoft app on the basis of its search. The CIO decided to implement and search came along for the ride. Continue reading...
