Igloo is a cloud-based intranet solution and collaboration suite for business that bridges internal and external collaboration and networking. It employs a set of social technologies, including profiles, activity streams and microblogging, as well as content management, collaboration and search.
Primary Use Cases
Intranet. Extranet. Social Intranet.
Deriving value from your enterprise social network sounds easy: make it a valuable source for employees. So why is doing this so hard?
Customer expectations for CX are rising faster than companies’ efforts to meet those expectations.
Customer experience has much less to do with technology and much more to do with the people using the technology and the people they're interacting with.