InnerTrends is a data analytics tool that helps SaaS companies improve the on-boarding experience for new users. It gives essential information about user behavior such as where users are dropping off during on-boarding, why some of them leave while others finish the process and how long it takes them to complete the on-boarding process.
Primary Use Cases
The standards of customer experience are constantly evolving. Here are three customer experience trends to look for in 2020.
Any efforts to improve employee engagement must include the voice of the employee. But gaining that insight can be a challenge.
If data and data management is driving the workplace, to use data effectively enterprises need to ensure that their workers are data literate. Here's why.