Jabborate adds real-time communications to Microsoft SharePoint by integrating with Jabber SDK and Cisco Unified Communication Manager. The instant messaging, audio and video calls, and WebEx, become an integral part of SharePoint, offering a Lync alternative when Cisco infrastructure is already in place.
Primary Use Cases
Intranets have existed for over two decades, yet the industry still hasn't found a way to set organizations up for success, the same challenges persist today.
The long tail of legacy technology in most organizations cannot be ignored. Modernization and replacement must be a strategic priority, not an afterthought.
CX professionals should double down on customer success, prepare for customer master data management and look for changes in marketing automation in 2020.