Primary Use Cases
Simpler Media Group and CMSWire held its third Digital Experience Summit of 2021, as part of its DX Summit Series events. Here are some key takeaways. Continue reading...
The hotel has data about every time I’ve stayed at its properties for the last 16 years. So why doesn't the front desk agent know if I've stayed there before? Continue reading...
After acknowledging the issue more than three years ago, the government is still struggling with its customer experience efforts. Continue reading...